Hey everyone, I wanted to drop a quick note to let everyone know how to pre-order their SGS4. You cannot upgrade directly from your online account, you must start here: https://preorder.verizonwireless.com/iconic/ Alternatively you can pre-order via customer service by calling 611 on your phone. Once you're on that page then you sign in, and follow the pre-order process. You will need a credit card, and you can expect your device to ship approx. May 28th. It may ship sooner, but no promises. Have a good day everyone!