hello with a question

Discussion in 'New Member Introductions & Site Assistance' started by qbert48, Jan 4, 2010.

  1. qbert48
    Offline

    qbert48 New Member

    Joined:
    Jan 4, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    new droid owner and after ten days mine will not go from horizontal to vertical any clue ? tia
  2. Martin030908
    Offline

    Martin030908 DF Super Moderator

    Joined:
    Nov 1, 2009
    Messages:
    8,805
    Likes Received:
    0
    Trophy Points:
    0
    Welcome to the forums! I hate bad news to start! haha
    So it won't leave landscape? What happens if you get a phone call? Does the answer function also remain in landscape? Does the phone go to portrait once you answer a call? It should go to portrait if you go to dial a number, even if you're in landscape.

    Could possibly be a defect with the accelerometer if it NEVER leaves landscape.
  3. SuGaR
    Offline

    SuGaR New Member

    Joined:
    Nov 27, 2009
    Messages:
    85
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Pennsylvania
    Welcome!

    To fix your problem:

    -Press the settings button (2nd from the left of the four buttons at the bottom of the touchscreen)
    -Settings
    -Sound & display settings
    -scroll down and check "Orientation"

    Happy reading! Anything you ever need is on this forum :)
  4. qbert48
    Offline

    qbert48 New Member

    Joined:
    Jan 4, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    done this no good sometimes it works sometimes it does not use to change anytime i turned the phone which i love outside of this clitch
  5. qbert48
    Offline

    qbert48 New Member

    Joined:
    Jan 4, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    tried the hard reboot per Motorola tech and still no switch unless i open the slide? :icon_ nono2:
  6. Martin030908
    Offline

    Martin030908 DF Super Moderator

    Joined:
    Nov 1, 2009
    Messages:
    8,805
    Likes Received:
    0
    Trophy Points:
    0
    Could be a problem with the accelerometer if you've already tried the screen orientation setting in the menu.

    I would see about a replacement. If the problem is replicated in front of VZW tech you should have no problem getting a replacement.
  7. qbert48
    Offline

    qbert48 New Member

    Joined:
    Jan 4, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    ok finally got the time to go to Verizon they told me i would need to wait 30 days whats up with that and the phone is getting worse:cus:
  8. aacanela73
    Offline

    aacanela73 New Member

    Joined:
    Dec 21, 2009
    Messages:
    106
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    WI
    They are making you wait so they don't have to DOA the phone. Go to a corporate store and they should be able to change it out for you right away.
  9. qbert48
    Offline

    qbert48 New Member

    Joined:
    Jan 4, 2010
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    does doa mean what i think it means?