Guided Tours not playing, randomly. Turning off Sync sometimes fixes the problem. Power off sometimes fixes the problem. Battery pull sometimes fixes the problem.
Guided Tours not playing, randomly. Turning off Sync sometimes fixes the problem. Power off sometimes fixes the problem. Battery pull sometimes fixes the problem.
It is a know issue, but there is a fix. The problem came from the updated software.
First, make sure you have the applications set to allow downloads not from the market. On the phone's browser go to www.motorola.com/droid/helpcenter. It should automatically start downloading a new apk file that will replace your current help center. It may say did not install, but just restart your phone and it should work fine now.