Guided Tours not playing

Discussion in 'Droid X Tech Support' started by volsav, Oct 19, 2010.

  1. volsav
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    volsav New Member

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    Guided Tours not playing, randomly. Turning off Sync sometimes fixes the problem. Power off sometimes fixes the problem. Battery pull sometimes fixes the problem.

    Is this a known issue?
  2. jdub84
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    jdub84 New Member

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    It is a know issue, but there is a fix. The problem came from the updated software.

    First, make sure you have the applications set to allow downloads not from the market. On the phone's browser go to www.motorola.com/droid/helpcenter. It should automatically start downloading a new apk file that will replace your current help center. It may say did not install, but just restart your phone and it should work fine now.
  3. volsav
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    volsav New Member

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    Thanks, I will try that.
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