Google play store not working?

Discussion in 'Android Applications Discussions' started by kaykay235, Sep 13, 2013.

  1. kaykay235

    kaykay235 New Member

    Joined:
    Feb 5, 2011
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I have never had issues with the play store, but for some reason it will not open tonight. when I press the icon to open it, it flashes open for less than a second then disappears. sometimes it will say something about the play store not responding. I've tried restarting my phone and that didn't work. please help! btw I have a Samsung galaxy s3 if that matters.
     
  2. kaykay235

    kaykay235 New Member

    Joined:
    Feb 5, 2011
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I think it has something to do with me disabling downloads earlier, but i don't know how to enable them again, now! I'm such a mess, lol.
     
  3. dezymond

    dezymond Tech Support Mod
    Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    12,078
    Likes Received:
    1,506
    Trophy Points:
    573
    Location:
    Bay Area, California
    Ratings:
    +1,670
    Current Phone Model:
    Google Pixel
    try clearing the cache, if that doesn't work clear the data. And if that doesn't work, remove your Google account and log back in.
     
  4. tharlegames

    tharlegames New Member

    Joined:
    Nov 17, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I had same issue yesterday! i have two accounts on google with same device i tried to use play store didn't work neither any other google apps. So i removed one account and restarted the device and issue was resolved. first try this then if didn't work follow @dezymond instruction remove data.
     
  5. kaykay235

    kaykay235 New Member

    Joined:
    Feb 5, 2011
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    removing one of my accounts and restarting didn't work. @dezymond - when you say clear data, do you mean do a factory reset?

    does anyone know how to enable downloads? i disabled them and now i have no idea how to enable them again.
     
  6. newbroot83

    newbroot83 Active Member

    Joined:
    Jan 25, 2013
    Messages:
    415
    Likes Received:
    27
    Trophy Points:
    28
    Ratings:
    +27
    To clear the cache:
    1. Power down the phone completely.
    2. Boot into recovery (I believe its holding volume up, home, and power at the same time)
    3. Using the volume rocker scroll to clear cache partition.
    4. Select cache partition using the power button.
    5. Reboot device

    To turn downloads back on ypu have to open play store and hit the menu button. Its somewhere around the middle of the settings page.

    Sent from my SCH-I605 using Tapatalk 2
     
  7. bkdodger

    bkdodger Super Moderator
    Staff Member

    Joined:
    Dec 13, 2011
    Messages:
    7,044
    Likes Received:
    3,624
    Trophy Points:
    1,563
    Location:
    Staten Island, New York
    Ratings:
    +3,890
    Current Phone Model:
    Nexus 6
    Did you try to go to settings /application manager /All tab... Find Google play store.. Clear data... Reboot... And go back in after reboot

    N2 tap'd HD
     
  8. kaykay235

    kaykay235 New Member

    Joined:
    Feb 5, 2011
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    thanks so much everyone. i figured out to enable downloads again i just had to scroll all the way to the end of the app manager all apps list and click downloads then enable! can't believe it took me two days to figure that out! google play store is now working again :)
     
  9. newbroot83

    newbroot83 Active Member

    Joined:
    Jan 25, 2013
    Messages:
    415
    Likes Received:
    27
    Trophy Points:
    28
    Ratings:
    +27
    Get your cache cleared?

    Sent from my SCH-I605 using Tapatalk 2
     
Search tags for this page
data works on andriod but not on playstore
,
google play store app for android not working
,
google play store is not working android
,
google play store not opening android
,

google play store not working

,
note3 not recoqnise by playstore
,

play store not working

,
samsung apps working and not playstore
,
samsung model sch 1415 play store does not launch
,
what does it mean when your app store not open for android