Gmail Notification Problem

Discussion in 'Droid RAZR Support' started by Telescopist, May 21, 2012.

  1. Telescopist

    Telescopist Member

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    I have a MAXX v.2.3.6. Last Friday the phone quit notifying me when new emails came in. The problem persists. In Data Mgr. I have Data enabled, Background data checked too. Sync over Wi-Fi is not enabled. Well, I decided to see if Gremlins might have changed these settings but it wasn't the case. My internet connection kicks butt. I can access my Gmail acct. from the phone and see that new mail has arrived in the In Box. So what gives with the absence of notifications? I'm getting Text Msg. notifications. I love this OS but there is never a dull moment with it... Any help would be greatly appreciated.
     
  2. Sydman

    Sydman Premium Member
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    Under the settings of Gmail is it set to notify you on new emails?
     
  3. Telescopist

    Telescopist Member

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    I just went to my Gmail acct. on the PC. Went into Settings. I see that under the header 'Desktop Notifications' that 'New Mail Notifications On' is enabled. But, I'm wondering now if that is the setting you are referring to?? Maybe there is a setting on the MAXX that needs to be reset? I was looking around for such a setting earlier and 'it' did not run into me or viceversa.:blink: And here is something weird. I am getting a notification now up in tool bar one of those Google email icons with the red M. I can pull it down and it tells me that there are 26 new messages. But when I tap on it, it just disappears. It is a 'notification only'. I used to be able to open up my mail from a pull down off the tool bar. But somehow I lost that functionality. What a pain.
     
  4. SallyC

    SallyC Senior Member

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    With your Gmail application open, select Menu, More, Settings and select your account and scroll down to Email notifications and make sure it's checked.
     
  5. Trash Can

    Trash Can Active Member

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    And if the problem persists after that, reboot your phone.
     
  6. Jungle King 76

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    I was wondering about the notification that the op is seeing. That does not sound like the standard gmail notification. I know mine is not red and does not show the number of emails. So, i was wondering if the op downloaded a third party notification app that shows the number but has hijacked the stock gmail notification.

    Just a thought.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
     
  7. SallyC

    SallyC Senior Member

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    Yeah, I wondered about that too. Good thought. If he's still having problems, checking if another app - or maybe launcher? - is the culprit would be a good idea.
     
  8. Sydman

    Sydman Premium Member
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    Yeah if he uses Go notifications their Gmail notification is broken, could be what is wrong if he uses it that is.
     
  9. Telescopist

    Telescopist Member

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    To Sally: Email notification was checked...
    To Trash Can: I rebooted the phone then sent out a few test email. They immediately appeared on my Thunderbird email client that is synced to Gmail. Like instantly. Nothing on the phone. Yet. I haven't 'done anything' that I'm aware of between last Friday and now that would have caused this problem. The only way I can currently access mail is by opening up the application (Gmail). Click 'Inbox' at the top of the page. Which opens up another page with a header titled 'Labels'. Select 'All Mail'. Which loads all conversations. What a pain.
     
  10. 94lt1

    94lt1 Super Moderator
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    I have a bit of an odd question, have you tried to clear the cache of the gmail app??

    DROID RAZR MAXXAMIZED!!!
     
  11. Telescopist

    Telescopist Member

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    Thanks for the suggestion. I have App Cache Cleaner from where on the drop down, I selected Gmail There was about 748KB which I snuffed out. Then I emailed my gmail adr. from my Yahoo acct. Still no luck. Sorry for the trouble.
     
  12. SallyC

    SallyC Senior Member

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    Just to rule out any apps you've installed, have you tested this out after booting in Safe Mode?
     
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