Gmail App Issue

Discussion in 'Droid 4 Tech Support' started by Calpurnius, Mar 21, 2012.

  1. Calpurnius

    Calpurnius New Member

    Joined:
    Mar 21, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Forgive me if this should have been in the app forum, but it feels like troubleshooting more to me.

    Factory Droid 4 user who hasn't had any problems until tonight when Gmail app stopped working properly.

    Synch appears to be okay. I can push email to the app from outside sources and from gmail itself. I can make changes through a pc browser and through the phone browser and everything shows up as changed. Gmail works properly in phone browser.

    The menu button in the gmail app does not work, nor does the account and folder links at the top.

    Pressing a message has no effect. Starring may briefly work once.

    While running, the screen occasionally flashes to black then back to the inbox.

    All other apps, including Google apps like G+, YouTube, etc. appear to be working correctly. Sharing to Gmail causes a force close, however.

    Have powered down.

    Have cleared cache and app data.

    Suggestions?
     
    #1 Calpurnius, Mar 21, 2012
  2. Ryououki

    Ryououki New Member

    Joined:
    Oct 16, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    You aren't alone. A few people have posted up with same issue. It is happening across multiple reported devices. It appears to have started happening yesterday.

    Weird thing is, I have 2 gmail accounts on my phone. The secondary account has no issues in the gmail app, but the moment I open the inbox of the primary account it starts freaking out. Already performed clear data, clear cache, and reboot. This is on a rooted Sprint GSII running Calkulin E4GT ROM. So it looks like Google messed something up.

    On my Motorola Xoom, I am having no issues. My wife also is having no issues on her stock non-rooted Sprint GSII.

    Is your account set for 2 step authentication?

    That's the only difference between my primary and secondary account. My primary gmail account is setup with the 2 step authentication, and my second account does not use that. And my wife doesn't use the 2 step either and she not having issues.
     
    #2 Ryououki, Mar 22, 2012
  3. rvcjew

    rvcjew Member

    Joined:
    Jan 16, 2010
    Messages:
    262
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    USA,CA
    Ratings:
    +1
    This is happening to me as well, my newest account does not get it but my main with 1987 emails does this. Its so frustrating lol.

    Sent from my DROID3 using DroidForums
     
    #3 rvcjew, Mar 22, 2012
  4. ErcDaMerc

    ErcDaMerc Member

    Joined:
    Aug 10, 2011
    Messages:
    87
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Just started on my rezound. The app is totally useless right now and I have several accounts in different folders...very strange!

    Sent from my stock HTC Rezound.
     
    #4 ErcDaMerc, Mar 22, 2012
  5. rvcjew

    rvcjew Member

    Joined:
    Jan 16, 2010
    Messages:
    262
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    USA,CA
    Ratings:
    +1
    Mine just fixed itself yay.

    Sent from my DROID3 using DroidForums
     
    #5 rvcjew, Mar 23, 2012
  6. Calpurnius

    Calpurnius New Member

    Joined:
    Mar 21, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Factory reset has worked so far.
     
    #6 Calpurnius, Mar 23, 2012
  7. Calpurnius

    Calpurnius New Member

    Joined:
    Mar 21, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Noticed when I activated mine this morning that there was a "what's new" screen, as if it had updated.
     
    #7 Calpurnius, Mar 23, 2012
  8. allendy

    allendy New Member

    Joined:
    Mar 23, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Having the same problem. I just got my phone yesterday. It worked fine last night but this morning I can't push any buttons or messages, or even access the menu. When I try to there is a lot of screen blinking. It is still receiving messages and notifying, just can't read them.
     
    #8 allendy, Mar 23, 2012
  9. mikehayman

    mikehayman New Member

    Joined:
    Nov 17, 2009
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Mine is freaking out as well with my main account, but my secondary gmail account works just fine. I have a Droid BIONIC.
     
    #9 mikehayman, Mar 23, 2012
  10. Calpurnius

    Calpurnius New Member

    Joined:
    Mar 21, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I haven't gone the 2-step route yet.
     
    #10 Calpurnius, Mar 23, 2012
  11. reybie

    reybie Member

    Joined:
    Jan 9, 2010
    Messages:
    269
    Likes Received:
    8
    Trophy Points:
    18
    Ratings:
    +8
    Some articles on the web suggest that Google is aware of the problem and it looks like this is something on their end.
     
    #11 reybie, Mar 23, 2012
  12. rvcjew

    rvcjew Member

    Joined:
    Jan 16, 2010
    Messages:
    262
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    USA,CA
    Ratings:
    +1
    Iv always had the what's new screen since last year when flashing a new rom.

    Sent from my DROID3 using DroidForums
     
    #12 rvcjew, Mar 23, 2012
(You must log in or sign up to post here.)
Similar Threads
  1. Sithlibrarian

    Gmail Issue

    Sithlibrarian, Dec 28, 2010, in forum: Android Tech Support
    Replies:
    0
    Views:
    2,174
    Sithlibrarian
    Dec 28, 2010
  2. randizzard

    gmail issue

    randizzard, Jan 24, 2011, in forum: Liberty ROM D2
    Replies:
    4
    Views:
    968
    randizzard
    Jan 24, 2011
  3. shoregal79

    Gmail Issue

    shoregal79, Aug 11, 2011, in forum: Motorola Droid 3
    Replies:
    3
    Views:
    1,447
    Uncle700
    Aug 11, 2011
  4. jpcalhoun

    Gmail Issue

    jpcalhoun, Nov 12, 2011, in forum: Droid RAZR
    Replies:
    13
    Views:
    2,972
    Zandar
    Dec 13, 2011
  5. jpcalhoun

    Gmail Issue

    jpcalhoun, Nov 12, 2011, in forum: Droid RAZR
    Replies:
    1
    Views:
    934
    DF Smod
    Nov 12, 2011
Loading...
Search tags for this page

android gmail cache location

,

gmail app not working e4gt

,

gmail will not work on phone now will not stop connecting

,

how to setup up second gmail on phone htc dna

,

responsive not working in gmail app