Solved G3 need to get rid of small copy of screen visible on main screen.

Discussion in 'Android Tech Support' started by mahaneyrobkathie, Oct 27, 2015.

  1. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    I have a LG G3 I just replaced the screen on. When I powered it up the is a small copy of the screen that appears on the screen and it won't go away. It is always there no matter what screen or app I am in. QuickMemo _2015-10-27-12-00-47_resized.png
    Any ideas on how to get rid of it?
     
    #1 mahaneyrobkathie, Oct 27, 2015
  2. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,272
    Likes Received:
    1,576
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,720
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    Is it a duplicate of the screen you are on or always that home screen? Where did you get the screen from? Why was it replaced? What kind of damage was done to the phone? Looks like a hardware issue to me but we need more information
     
    #2 Miller6386, Oct 27, 2015
    • Like Like x 1
  3. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    The phone got dropped and cracked the front screen. I got the G3 Replacement LCD and Digitizer Assembly with Frame from repairpartsplus.com
     
    #3 mahaneyrobkathie, Oct 27, 2015
  4. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    The phone is a G3 not a G4.
     
    #4 mahaneyrobkathie, Oct 27, 2015
  5. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    The phone is a G3 not a G4.
     
    #5 mahaneyrobkathie, Oct 27, 2015
    • Like Like x 1
  6. Jonny Kansas

    Jonny Kansas Administrator
    Staff Member Rescue Squad

    Joined:
    Jan 21, 2010
    Messages:
    16,459
    Likes Received:
    7,038
    Trophy Points:
    1,278
    Location:
    Michigan's Upper Peninsula
    Ratings:
    +8,379
    Current Phone Model:
    Pixel XL
    Twitter:
    jonny_ks
    Title changed to reflect which device.

    This is a strange situation for sure.

    Something either went wrong with the device hardware other than the screen breaking, or something...
     
    #6 Jonny Kansas, Oct 27, 2015
  7. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,272
    Likes Received:
    1,576
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,720
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    My thought is there is something wrong with the main board in the phone.... I would contact the seller with the above photo and see if they would be willing to send a new set up again to rule that out... Check all cables and connections inside the device is another thought.......
     
    #7 Miller6386, Oct 27, 2015
    • Like Like x 1
  8. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    I discovered one more thing. The mini image has the image size embedded in it. tmp_22639-QuickMemo+_2015-10-28-07-27-5530337284.png
     
    #8 mahaneyrobkathie, Oct 28, 2015
  9. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,272
    Likes Received:
    1,576
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,720
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    Do you have developer options turned on by any chance?
     
    #9 Miller6386, Oct 28, 2015
    • Winner Winner x 1
  10. mahaneyrobkathie

    mahaneyrobkathie New Member

    Joined:
    Jul 19, 2013
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Ratings:
    +2
    Bingo! Secondary simulated display was set to 1280×720. Set it to none and it disapeared. Thank you!
     
    #10 mahaneyrobkathie, Oct 28, 2015
    • Like Like x 1
  11. Jonny Kansas

    Jonny Kansas Administrator
    Staff Member Rescue Squad

    Joined:
    Jan 21, 2010
    Messages:
    16,459
    Likes Received:
    7,038
    Trophy Points:
    1,278
    Location:
    Michigan's Upper Peninsula
    Ratings:
    +8,379
    Current Phone Model:
    Pixel XL
    Twitter:
    jonny_ks
    Excellent work! Marked solved.
     
    #11 Jonny Kansas, Oct 28, 2015
  12. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,272
    Likes Received:
    1,576
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,720
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    Good! Glad we got it!
     
    #12 Miller6386, Oct 28, 2015
(You must log in or sign up to post here.)