Frustrating Exchange problem and weird, undesired, fix

Discussion in 'Android General Discussions' started by PaulQ, Nov 23, 2010.

  1. PaulQ
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    PaulQ New Member

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    I had a problem where it seemed like email was not being pushed to my phone (Exchange). It was so frustrating that I was thinking of returning the phone.

    I spent HOURS playing with all the settings, rebooting, etc. but no luck.

    I decided to install the "Touchdown" email app in a last ditch effort to replace the built in email system.

    Two things happened: (1) I got my Exchange email immediately in both the native and Touchdown email client and (2) I got two notifications, one from native and one from Touchdown.

    So I played around with the settings... lost both notifications... and I think I figured the combination out that gives you just the native notification.

    Exhausting.

    If anyone else has had experience with failed Exchange notifications and figured out a way to fix it other than installing a second email client, please let me know.

    Thanks.

    EDIT: It doesn't work anymore. :(
    Last edited: Nov 24, 2010
  2. takeshi
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    takeshi New Member

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    Wait, is the problem a lack of notifications or a lack of email? You seemed to say both in the OP.

    Touchdown has a log file. Are there any errors in it? I'm not sure if the stock app has something comparable.

    Have you checked with your Exchange admin?
  3. PaulQ
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    PaulQ New Member

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    It's both. The mail doesn't come in until I manually sync. BUT I am working on a real solution. I'll post back when I get the results. Thanks!
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