froze on lock screen, need help ASAP

Discussion in 'Android Tech Support' started by ryand15, Mar 5, 2010.

  1. ryand15
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    ryand15 New Member

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    my phone is frozen on the lock screen, took battery out, turned off. theres nothing that i can do to make it work...please help
  2. cisco0910
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    cisco0910 New Member

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    What u do to cause it? Like u try new rom or somethin?
  3. ryand15
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    ryand15 New Member

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    nothin i was sitting in class, texting. then when i tried opening it back it wont do anything...
  4. cisco0910
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    cisco0910 New Member

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    Well def a phone issue. If battery pull don't work then go to vzw and swap for a brand new one
  5. ryand15
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    ryand15 New Member

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    the battery pull doesnt work...ive tried it like 10 times..
  6. JCo352
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    JCo352 New Member

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    Make sure when you do a battery pull, you leave the battery out for atleast 30 seconds.
  7. ryand15
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    ryand15 New Member

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    ^i am...i dont know what happened
  8. krazyskott
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    krazyskott New Member

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    Try taking out battery for 5 minutes. If your rooted hold down x and power to boot into recovery mode. If your not rooted and have same problem after 5 minutes of battery pull take itback to verizon. That's what I would do but I'm still a noob.
  9. ryand15
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    ryand15 New Member

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    whats rooted mean?
  10. krazyskott
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    krazyskott New Member

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    Never mind since you most likely aren't then.
  11. ryand15
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    ryand15 New Member

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    i left it out for 5 mins, still messed up..this sucks, ive had the for for like 3 months and its already messed up..
  12. thatguychuck
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    thatguychuck New Member

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    Sounds like a hardware issue, and Verizon should give you a replacement no problem. Google does a good job of backing up your info to the cloud, so don't worry! At least it happened at three months, and not 12 months and one day!
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