Dang. Ringtones are making me crazy. I have downloaded ringtones to my Eris via the SD card. Out of the 5 that I downloaded, 1 worked when I saved it as a contact ringtone. Verizon said it was because I was using an outside source. So I download 4 ringtones, paying 3 bucks each from Verizon. They send them to be by picture message. After an hour, I figured out how to save them. They saved to the SD card . I opened one and made it my default ringtone. I made one a contact ringtone. I spent over 3 hours on the phone with Verizon. I hung up. The default worked great. The contact ringtone, although saved 2 different ways, not so good. when the contact calls, it still plays the default. I am so over this. Please someone help me. Because Verizon has no idea how to do this.