Email application dies upon opening - how can I reset it?

Discussion in 'New Member Introductions & Site Assistance' started by tdebban, Jul 8, 2010.

  1. tdebban

    tdebban New Member

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    I set up the email application to access my work email. However, my work put some sort of screen-unlocking password requirement that makes the email application die as soon as I open it. ["Sorry! The application Email (process.com.android.email) has stopped unexpectedly. Please try again." And then I get to choose to "Force close" or "Report."]

    The problem is, the email application is using up 25% of my battery. When I go to Settings->Applications->Running Services and then attempt to stop the email application, it keeps coming back! How can I make it go away and stay away? Furthermore, how can I edit the settings (remove my work email account info) in the application when it dies the moment I open it?
     
    #1 tdebban, Jul 8, 2010
  2. titans

    titans Premium Member
    Rescue Squad Premium Member

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    Are you rooted?
     
    #2 titans, Jul 8, 2010
  3. kristoff125

    kristoff125 Member

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    Did you try clearing the application cache / data?
    menu -> Settings -> Applications -> manage applications -> find the app, clear cache clear data.
     
    #3 kristoff125, Jul 8, 2010
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