So, I dropped the D2G 3 weeks after purchase. Coincidentally, I signed up for the insurance plan today. -What recommendations do you guys have for Sturdy cases? This had a body glove on it, and I'm not impressed, the protector for the screen portion popped off and the screen crack/craze started right on an edge, where the impact was, where the case should have absorbed it. -phone still works. I was already backing up the contacts, what can I use that would get the apps and their settings if possible? The phone is not rooted. I see "app backup & reinstall" under apps on the marketplace but that will not get app settings, it says. -the verizon person on the phone mentioned that if I were using the google backup, about 1/2 the time people with replacement phones would have their apps download again automatically, but sometime not, and of course that would not get settings. what is the google backup? just getting apps thru the google marketplace, so it nows what my ID has downloaded? -I don't have any fine print since I just called and said "add insurence"- and that goes through asurion. Do I need to wait a week before sending the claim in or something? Thanks for thoughts!