Droid Keys falling off...

Discussion in 'Android General Discussions' started by MikeyGG, Jul 9, 2010.

  1. MikeyGG

    MikeyGG New Member

    Joined:
    Jul 9, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    my keys started falling off months ago and its just getting worse

    22 keys and counting have fallen off my droid

    has anybody else had this problem?

    i dont want to pay to replace it if its just going to happen again because the design of the keyboard is horrible its basically just rubber glued on
     
  2. liquidzoo

    liquidzoo Member

    Joined:
    Dec 19, 2009
    Messages:
    283
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    And you didn't take it into the store? This seems like something that would be covered by the manufacturer's warranty.
     
  3. dylanthecat

    dylanthecat Member

    Joined:
    Dec 1, 2009
    Messages:
    631
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Wisconsin
    Ratings:
    +0
    Just take it back, it is still under warranty.
     
  4. MikeyGG

    MikeyGG New Member

    Joined:
    Jul 9, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    i tried when it was just 8 keys that fell off

    they said call the insurance they wanted to charge me

    i called motorola they wanted to charge me they say its wear and tear

    but seriously its a ****ty design they should replace it
     
    #4 MikeyGG, Jul 9, 2010
    Last edited: Jul 9, 2010
  5. EJ20

    EJ20 New Member

    Joined:
    Jun 26, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    +1.

    I believe they have to cover basic physical problems with the phone as long as said problems aren't the result of abuse by the owner.
     
  6. MikeyGG

    MikeyGG New Member

    Joined:
    Jul 9, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0

    they said the warranty didnt cover it
     
  7. bamfsig45

    bamfsig45 Member

    Joined:
    Nov 3, 2009
    Messages:
    883
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    ICT
    Ratings:
    +0
    I use my keyboard everyday and no problems. There are some with this issue and some w/o so it its a manufacturing defect, not wear and tear. Thats My opinion.
     
  8. MikeyGG

    MikeyGG New Member

    Joined:
    Jul 9, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    ive had it since it came out and when i got it i was sending a minimum of 5,000 txts a month along with countless hours of instant messaging

    i was also thinking it was a manufacturing defect but when i called Motorola about it they said they never heard of this problem
     
  9. dylanthecat

    dylanthecat Member

    Joined:
    Dec 1, 2009
    Messages:
    631
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Wisconsin
    Ratings:
    +0
    Try calling customer service
     
  10. EJ20

    EJ20 New Member

    Joined:
    Jun 26, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Damn man, that stinks. :frown:

    I see now that you said that before, but we posted at the same time.

    EDIT: I hope the buttons don't fall of my Droid...:icon_eek:
     
  11. MikeyGG

    MikeyGG New Member

    Joined:
    Jul 9, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    ive called Verizon, Motorola and the insurance company all wanted to charge me to replace it

    its been about 3 months since then i guess i can try again
     
  12. dolpns13

    dolpns13 Member

    Joined:
    May 10, 2010
    Messages:
    416
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Dirty Jersey
    Ratings:
    +0
    tell them you want to see the policy on warranties... I do not know why the warranty wouldnt cover it.. The 1 year warranty covers EVERYTHING aside from getting the phone wet and if you break it yourself.
     
Search tags for this page
droid4 keyboard keys breaking off
,
droid x complaints on keys coming off
,
keys falling off droid 2
,
keys falling off galaxy
,

motorola droid keys coming off

,
samsung epic keys falling off
,
taking the buttons off a droid