Droid Keys falling off...

Discussion in 'Android General Discussions' started by MikeyGG, Jul 9, 2010.

  1. MikeyGG
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    MikeyGG New Member

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    my keys started falling off months ago and its just getting worse

    22 keys and counting have fallen off my droid

    has anybody else had this problem?

    i dont want to pay to replace it if its just going to happen again because the design of the keyboard is horrible its basically just rubber glued on
  2. liquidzoo
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    liquidzoo New Member

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    And you didn't take it into the store? This seems like something that would be covered by the manufacturer's warranty.
  3. dylanthecat
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    dylanthecat New Member

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    Just take it back, it is still under warranty.
  4. MikeyGG
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    MikeyGG New Member

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    i tried when it was just 8 keys that fell off

    they said call the insurance they wanted to charge me

    i called motorola they wanted to charge me they say its wear and tear

    but seriously its a ****ty design they should replace it
    Last edited: Jul 9, 2010
  5. EJ20
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    EJ20 New Member

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    +1.

    I believe they have to cover basic physical problems with the phone as long as said problems aren't the result of abuse by the owner.
  6. MikeyGG
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    MikeyGG New Member

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    they said the warranty didnt cover it
  7. bamfsig45
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    bamfsig45 New Member

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    I use my keyboard everyday and no problems. There are some with this issue and some w/o so it its a manufacturing defect, not wear and tear. Thats My opinion.
  8. MikeyGG
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    MikeyGG New Member

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    ive had it since it came out and when i got it i was sending a minimum of 5,000 txts a month along with countless hours of instant messaging

    i was also thinking it was a manufacturing defect but when i called Motorola about it they said they never heard of this problem
  9. dylanthecat
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    dylanthecat New Member

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    Try calling customer service
  10. EJ20
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    EJ20 New Member

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    Damn man, that stinks. :frown:

    I see now that you said that before, but we posted at the same time.

    EDIT: I hope the buttons don't fall of my Droid...:icon_eek:
  11. MikeyGG
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    MikeyGG New Member

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    ive called Verizon, Motorola and the insurance company all wanted to charge me to replace it

    its been about 3 months since then i guess i can try again
  12. dolpns13
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    dolpns13 New Member

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    tell them you want to see the policy on warranties... I do not know why the warranty wouldnt cover it.. The 1 year warranty covers EVERYTHING aside from getting the phone wet and if you break it yourself.
  13. MikeyGG
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    MikeyGG New Member

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    thats what i thought

    its never been wet and rarely ever dropped maybe once or twice, and that wouldn't even effect the keyboard.

    i just want it replaced for free because its not my fault i use the phone like it should be used!

    Thank you all for your input i hope they replace it, its so annoying to txt on a keyboard with no keys gotta push them really hard.
  14. dolpns13
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    dolpns13 New Member

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    Look bro, dont tajke no for an answer. The VZ 1 year warranties havent changed since the first motorola phone was sold. I think they are just tryin to blow smoke up your *** and get out of honoring the warranty. Speak to a manager and definitely threaten to file a complaint with the state attorney generals office of consumer affairs
  15. MikeyGG
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    MikeyGG New Member

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    yeah the guy i talked to in the Verizon store was quick to say thats an issue you have to call the insurance about. ill go there later today give them a piece of my mind
  16. Rsswga
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    Rsswga New Member

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    Nobody uses the keyboard.. aren't u getting a Droid x anyhow
  17. MikeyGG
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    MikeyGG New Member

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    i use the keyboard... i like to be able to type without having to stare at my screen to see what im pressing with the keyboard i can type without having to even look at my phone

    id prefer the x but im not willing to pay the price its going to cost because my contract doesn't end for awhile
  18. dolpns13
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    dolpns13 New Member

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    I actually love the keyboard. Swype screws up from time to time. Its the reason I went with the Droid instead of the Incredible (which apparently was the right decision - heard the incredible sucks)
  19. EJ20
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    EJ20 New Member

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    Same reason I went with the Moto Droid. I love the keyboard...as long as the keys stay on, that is. :D
  20. bishoy
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    bishoy New Member

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    just find something else (or make something up) about your phone and say it has an issue that is in fact covered under the warranty. dont mention the keyboard and see if they will replace it
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