Droid Keys falling off...

Discussion in 'General Discussions' started by MikeyGG, Jul 9, 2010.

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  1. MikeyGG

    MikeyGG New Member

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    my keys started falling off months ago and its just getting worse

    22 keys and counting have fallen off my droid

    has anybody else had this problem?

    i dont want to pay to replace it if its just going to happen again because the design of the keyboard is horrible its basically just rubber glued on
     
    #1 MikeyGG, Jul 9, 2010
  2. liquidzoo

    liquidzoo Member

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    And you didn't take it into the store? This seems like something that would be covered by the manufacturer's warranty.
     
    #2 liquidzoo, Jul 9, 2010
  3. dylanthecat

    dylanthecat Member

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    Just take it back, it is still under warranty.
     
    #3 dylanthecat, Jul 9, 2010
  4. MikeyGG

    MikeyGG New Member

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    i tried when it was just 8 keys that fell off

    they said call the insurance they wanted to charge me

    i called motorola they wanted to charge me they say its wear and tear

    but seriously its a ****ty design they should replace it
     
    #4 MikeyGG, Jul 9, 2010
    Last edited: Jul 9, 2010
  5. EJ20

    EJ20 New Member

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    +1.

    I believe they have to cover basic physical problems with the phone as long as said problems aren't the result of abuse by the owner.
     
    #5 EJ20, Jul 9, 2010
  6. MikeyGG

    MikeyGG New Member

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    they said the warranty didnt cover it
     
    #6 MikeyGG, Jul 9, 2010
  7. bamfsig45

    bamfsig45 Member

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    I use my keyboard everyday and no problems. There are some with this issue and some w/o so it its a manufacturing defect, not wear and tear. Thats My opinion.
     
    #7 bamfsig45, Jul 9, 2010
  8. MikeyGG

    MikeyGG New Member

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    ive had it since it came out and when i got it i was sending a minimum of 5,000 txts a month along with countless hours of instant messaging

    i was also thinking it was a manufacturing defect but when i called Motorola about it they said they never heard of this problem
     
    #8 MikeyGG, Jul 9, 2010
  9. dylanthecat

    dylanthecat Member

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    Try calling customer service
     
    #9 dylanthecat, Jul 9, 2010
  10. EJ20

    EJ20 New Member

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    Damn man, that stinks. :frown:

    I see now that you said that before, but we posted at the same time.

    EDIT: I hope the buttons don't fall of my Droid...:icon_eek:
     
    #10 EJ20, Jul 9, 2010
  11. MikeyGG

    MikeyGG New Member

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    ive called Verizon, Motorola and the insurance company all wanted to charge me to replace it

    its been about 3 months since then i guess i can try again
     
    #11 MikeyGG, Jul 9, 2010
  12. dolpns13

    dolpns13 Member

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    tell them you want to see the policy on warranties... I do not know why the warranty wouldnt cover it.. The 1 year warranty covers EVERYTHING aside from getting the phone wet and if you break it yourself.
     
    #12 dolpns13, Jul 9, 2010
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