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Do Google / Motorola watch these forums?

Discussion in 'Android General Discussions' started by mapexvenus, Nov 18, 2009.

  1. mapexvenus
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    mapexvenus New Member

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    It seems like there are a plethora of issues that are being discussed - I wonder if Google and Motorola are listening in. I hope they are taking notes.
  2. KungFuGeek
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    KungFuGeek New Member

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    officially, i doubt it. But unofficially, i'd bet there are a few of them that check in on this site as well as some of the various other ones.
  3. garrett
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    garrett New Member Theme Developer Developer

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    they always have scouts to see whats going on with the various communities..

    now wether or not they come here? its a possibility
  4. J.P.
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    J.P. New Member

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    probably. especially forums that are catered to the droid and verizon
  5. BigTex71
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    BigTex71 New Member

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    But if you want issues to be resolved, it would be best to log in to the support forums for Motorola and/or Google and air your concerns. I wouldn't rely on these boards to be an official bug reporting tool.
  6. DarkGT
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    DarkGT New Member

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    I am a quality engineer for a major technology company (not telcom related) and we do pay attention to the forums especially just after product releases. We do extensive testing however nothing compares to the testing that 100,000 people do in the first 2 hours of ownership of a new device. Early adopter types are often times very techie and we do look at their responses much more closely than the "this thing sucks" posts... Our PR guidelines prevent me from saying too much on those forums but we do read them. I can't beleive that any other major player would pass up on the feedback opportunity, even if it is in an unofficial capacity.
  7. New2u
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    New2u Super Moderator

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    Yes they do look at forums, as already stated, it may not be this one they look at but they do look at them.
  8. JimMariner
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    JimMariner New Member

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    They would be foolish not to look at Droid related forums. I bet they have a dedicated team, scouring the forums for just what we all are seeing here. Just look at all the Droid owners/testers they have out here now. And what we are all doing, putting these Droids through their paces. Hell, we are even troubleshooting these for them too. :p
  9. Breakmyfootoff
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    Breakmyfootoff New Member

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    Basically free product research for them, it wouldnt make sense for them to not check out the forums. I cant speak for everybody, but anytime I want to know how to do something with a tech gadget that I have, I look to the online forum for that device before I ever consider going to the company's site.
  10. reggin
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    reggin New Member

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    That is a great point. I do the same and not just for tech gadgets, but anything I have a question about. No one knows everything.
  11. forex robot
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    forex robot New Member

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    nice post. thanks

    Keep posting stuff like this i really like it.
  12. appirishmen
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    appirishmen New Member

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    well i wouldnt say free. we do have to buy the phones to test them. :wink::)
  13. iiimegamaniii
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    iiimegamaniii New Member

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    Like another DROID brother, I work in the high-tech industry and you can bet your bottom dollar all of the companies I have worked / am working for browse boards. We collect all kind of feedback (good & bad), and of course, escalate bugs or features people are screaming for.

    - Mega
  14. xjman349
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    xjman349 New Member

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    I know Verizon Scouts these forums. :)
  15. New2u
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    New2u Super Moderator

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    Yup, i know quite a few verizoners on here :D
  16. JonKyu
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    JonKyu New Member

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    Well I don't know if any go to this forum, there's a poster on the Android forums claiming he/she is a Motorola Rep and would like to people to post their concerns for their "major update" lol. I don't know if they are for real though.
  17. RinTinTigger
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    RinTinTigger Premium Member Premium Member

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    I just can say that, for ive moderated some BlackBerry Forums, that not only RIM watched those, but also the providers, and we even had guys wih trouble, that where told on the hotline from the provider to go to our forums!!

    So i definetly think they are at least among the workers watching!

    :icon_ banana:

    :byeBB:
  18. LifeIsABeach
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    LifeIsABeach New Member

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    TiVo not only monitors the TiVo forums, it actually has employees assigned to monitor them and answer questions. I wish more companies did this.