Can't Update Bionic

Discussion in 'Droid Bionic Tech Support' started by POTUS159, Nov 3, 2012.

  1. POTUS159
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    POTUS159 New Member

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    I'm currently stationed at Eielson AFB, AK and my wife and I have Droid Bionics. Verizon doesn't have towers up here so the only way to get service is to piggyback off of local towers in a roaming state. When my wife got her phone up here we had to send it to a friend in the lower 48 to get activated on a Verizon tower in order for it to work. I've been receiving updates for awhile now here but for some reason I can't get the ICS update. When I go into my settings the button to select "System Updates" is faded and will not let me select it. I spoke with Verizon customer service and they seem to think I can't update while roaming - even though I received updates OTA here before. Does anyone know how I can update my phone? Thanks for the help.
  2. FunN4Lo
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    FunN4Lo Member

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    I had ICS update issues. Long story, but after VZW techs couldn't figure it out they sent me to Moto. Moto told me to make sure I was on wifi. Got my phone serial number (IEMI number or something like that) and pushed it to me over wifi. Ask VZW to send you to Moto
  3. sst45jeff
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    sst45jeff Member

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    If you have access to a computer why don't you flash it yourself.
    The instructions and files you need are in the link to the thread at the bottom of my post.
  4. POTUS159
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    POTUS159 New Member

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    Thanks!

    I just got in touch with Motorola and they agreed that I shouldn't be punished by Verizon for living up in this frozen tundra, update is on the way. Thanks so much for the help, my wife and I really appreciate it!
  5. sst45jeff
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    sst45jeff Member

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    How are they sending the update to you ?
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