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Can't factory reset. Ph98img.zip Update fails...Please help.

Discussion in 'HTC Rezound' started by TommyJames, Dec 29, 2012.

  1. TommyJames
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    TommyJames New Member

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    Have PH98IMG.zip on sd card. Gets this far...

    *** LOCKED *** VIGOR PVT SHIP S-ON RL HBOOT-2.11.0000 eMMC-boot

    HBOOOT
    Parsing...[SD ZIP]

    [1]...
    ...[18] ...
    start update? <VOL UP>

    Next to "[1] BOOTLOADER" "- Fail-PU" And below [18]..., "Partition update fail!" "Update Fail!" "Press <POWER> to reboot."

    It's an HTC Rezound I'm trying to get back to stock, Verizon.

    Any ideas?
  2. Bpowder33
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    Bpowder33 New Member

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    Couple questions... Were you unlocked before? Which RUU are you trying to flash?
  3. TommyJames
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    TommyJames New Member

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    oem verizon...
    RUU_VIGOR_ICS_35_S_VERIZON_WWE_3.14.605.12_Radio_RS_1.22.10.0424r_3622A_MR3_9K_release_270509_signed.exe

    When trying to reset from rom, final window says,"ERROR[170];USB CONNECTION ERROR", Check usb cable, etc...
    What to try next?
    Please advise.
    Thank you!
  4. TommyJames
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    TommyJames New Member

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    screenshots

    ruuexperienced.JPG ruuuuuu.JPG
  5. TommyJames
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    TommyJames New Member

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    unlocked?

    Not sure...when I knew to look at s-' & 'locked status, it's been this way... thus I can skip PH98IMG.zip update & restore from rom via usb?
  6. Bpowder33
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    Bpowder33 New Member

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  7. acejavelin
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    acejavelin Member

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    I have seen other people have issues with the full RUU installer, at least on earlier ROM versions, I didn't know there was a EXE installer for the 3.14.605.12 version.

    I would suggest doing it manually via the RUU ZIP file Bpowder33 referenced above, it is very simple and just about idiot proof.
  8. TommyJames
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    TommyJames New Member

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    same thing happens...

    Have PH98IMG.zip on sd card.
    Gets this far...

    *** LOCKED ***
    VIGOR PVT SHIP S-ON RL
    HBOOT-2.11.0000
    eMMC-boot

    HBOOT

    Parsing...[SD ZIP]
    [1]...
    ...[18]
    ...start update?
    <VOL UP>

    Next to "[1] BOOTLOADER" "- Fail-PU"
    And below [18]..., "Partition update fail!"
    "Update Fail!"
    "Press <POWER> to reboot."
  9. Bpowder33
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    Bpowder33 New Member

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    What firmware are you on? Because HBOOT 2.11 was back on ginger bread.
  10. acejavelin
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    acejavelin Member

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    Mobile Overload has a collection of most of the older RUU's here: [RUU] HTC Rezound RUU RoundUp

    Perhaps trying the last GB RUU (2.1.605.11) will help but I really don't like the "Partition Update Fail" message, it kinda makes me wonder if the flash memory bad. :unsure:
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