Cannot make outgoing phone calls ....

[YoungDrea]

Whenever I try to make an outgoing call, I get a message from Verizon saying my phone is unable to be authenticated. I've tried turning it off and back on, several times, and still does it. Anyone know what might be going on???

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[gsdreams]

Whenever I try to make an outgoing call, I get a message from Verizon saying my phone is unable to be authenticated. I've tried turning it off and back on, several times, and still does it. Anyone know what might be going on???

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Call tech support from a different phone. Its an issue with your profile in the switch. Takes less than 5 minus o fix.

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[mountaineerndixie]

Try *228 option 1 and see if it will activate. Happens to mine sometimes.

 

[YoungDrea]

Thank you guys. I tried the *228 option and its still not working. Will call tech support later on. Will they be able to tell that my phone is rooted?

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[gsdreams]

Thank you guys. I tried the *228 option and its still not working. Will call tech support later on. Will they be able to tell that my phone is rooted?

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Not over the phone

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