Cannot make outgoing phone calls ....

Discussion in 'Droid Incredible Tech Support' started by YoungDrea, May 23, 2011.

  1. YoungDrea
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    YoungDrea Member

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    Whenever I try to make an outgoing call, I get a message from Verizon saying my phone is unable to be authenticated. I've tried turning it off and back on, several times, and still does it. Anyone know what might be going on???

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  2. gsdreams
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    gsdreams Member

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    Call tech support from a different phone. Its an issue with your profile in the switch. Takes less than 5 minus o fix.

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  3. mountaineerndixie
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    mountaineerndixie Active Member

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    Try *228 option 1 and see if it will activate. Happens to mine sometimes.
     
  4. YoungDrea
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    YoungDrea Member

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    Thank you guys. I tried the *228 option and its still not working. Will call tech support later on. Will they be able to tell that my phone is rooted?

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  5. gsdreams
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    gsdreams Member

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    Not over the phone

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