Can anyone help?

Discussion in 'Tech Support Device' started by Sand_dee_01, Jul 8, 2018.

  1. Sand_dee_01

    Sand_dee_01 New Member

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    Hi everyone !

    A silly question for anyone who knows or can help. I have a old driod that was working and used as a alarm clock. But it suddenly went blank . It says it's charging and sometimes it shows the driod main screen then again goes blank. Does anyone know how or where it can be fixed I have some old photo's I just wanted to get. I was told it would take hundreds to fix but I'm hoping someone somewhere knows or can fix for not hundreds but a reasonable amount.

    Thanks so much,

    Sandy
     
  2. Sajo

    Sajo Diamond Member

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    Hello Sandy. We might be able to help. Which exact old Droid do you have? The original Motorola Droid with the slide out keyboard? Or a later model Droid without a slide out keyboard? Do you happen to know the Model number?

    Sent from my XT1650 using Tapatalk
     
  3. Sand_dee_01

    Sand_dee_01 New Member

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    Hi Yes it's A855 I think I found that under the battery . They got to turn on again but it now says no pictures no sd card. I think they lost my sd card cause there were pictures on it. They said they think it's the on off switch but they aren't familiar with this phone because it's so old. .

    Do you work on these phones?

    Sandy
     
  4. Sajo

    Sajo Diamond Member

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    I owned one for a while back in 2010 - 11, but have never disassembled one or repaired one. When you say "they" I assume you mean a repair shop? Can you put the SD Card in a computer and see any of the files on it? It's possible that the phone corrupted the card during a failed boot up cycle? If you just want the phone as a night clock as you mentioned it would be cheaper to buy a used one that pay a repair shop to fix that one. If you are trying to recover pictures then a computer or other device might be needed to see if you can see the pics on the card.

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  5. Sand_dee_01

    Sand_dee_01 New Member

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    Hi,
    I took it to a repair shop yes. It had pictures on it which I assume there was a SD card but after it had turned back on it says to put one in so I think they took it out and either forgot to put it back cause now it says no sd card, never said that before. So unless the phone was holding the pictures in it's memory and as it shut down erased them or my sd card is sitting someone in the store . I did ask them to look around cause there was one in it. I know I just thought someone might be able to check the phone out and see if it was repairable but it seems no one works on this older phone. without it costing in the hundreds of dollars. :(

    Sandy
     
  6. me just sayin

    me just sayin Diamond Member

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    no sd card no pictures. you should at least get a free repair out of this if the repair shop lost the sd card ;-) The thing is, there is no way anyone here would know how much it would cost to fix your phone because we do not have the phone in hand to check it out. Most likely it would cost way more than the phone is worth.

    I am, not familiar with the phone and if it is only a display problem, you might be able to plug the phone into your computer and see if there are any pictures in the phones own storage using windows explorer.
     
  7. me just sayin

    me just sayin Diamond Member

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    try the following and see if you can get into the bootloader menu

    1. power off the phone
    2. Press volume up and power button at the same time for 3 seconds then release

    you should be in the bootloader. Let us know what happens.

    Bootloader mode - MOTOROLA A855 Droid - HardReset.info
     
  8. Sajo

    Sajo Diamond Member

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    If you had a SD card in it when you gave it to the repair shop you should definitely talk to the store manager and explain the situation. Hopefully they are a reputable shop and it was a simple mistake.

    As far as the phone, try holding the power button down and don't let go for 15 seconds to a minute and see if you can force a reboot.

    If there are no pictures on the phone itself, there's not much to do about that.

    I personally wouldn't spend any money to repair a Droid phone that is > 8 years old. You could buy a decent used one for much less than repair costs.

    Hopefully you can get your SD card back from the shop and recover your pictures.

    Sent from my XT1650 using Tapatalk
     
  9. Sajo

    Sajo Diamond Member

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    OK, too many things at once here. Sandy.....you said the phone does turn on and off successfully now? If so disregard the last two posts and don't worry about a force reboot or the bootloader menu.

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  10. me just sayin

    me just sayin Diamond Member

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    first post says it turns on then goes blank. however, if the phone is turning on now and able to run as normal, then yes, disregard my two posts.
     
  11. Sajo

    Sajo Diamond Member

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    Post # 5 says "it turned back on..."

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  12. me just sayin

    me just sayin Diamond Member

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    even you in post 9 was not totally sure. sometimes posts are read and understood differently.