Boot Loop/Can't Hard Reset

Discussion in 'Android Support' started by Eliminator, Mar 22, 2016.

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  1. Eliminator

    Eliminator New Member

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    Hey, my phone is in a boot-loop, like it shows the load screen for a minute, then goes black fo a few seconds, then shows the load screen again. It does this forever till it take the battery out.

    I can get the menu open that shows "Recovery Mode" and "Factory Mode", but when I press vol up/down to pick either, the load screen just comes on, and the boot-loop starts again.

    I am using a BLU Studio C Mini phone, any help would be appreciated.

    Thanks.
     
    #1 Eliminator, Mar 22, 2016
  2. pc747

    pc747 Administrator
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    When you went into factory reset did you actually do a factory reset?

    Because if after doing a full factory reset you still having boot loop issues this could be a hardware problem unless you tried to run a custom rom or recovery.
     
    #2 pc747, Mar 22, 2016
  3. Eliminator

    Eliminator New Member

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    No, I just click vol down to pick factory reset, but it does not go into the reset menu, the phone just reboots again.
     
    #3 Eliminator, Mar 22, 2016
  4. pc747

    pc747 Administrator
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    ok we need to do a factory reset and to do so use the volume up and down to navigate and power to select. select the factory reset and you should be prompted with a yes/no. Select yes and that should wipe the corrupted data.
     
    #4 pc747, Mar 22, 2016
  5. Eliminator

    Eliminator New Member

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    That's the problem, first I boot into the menu, and it shows the two options, but when I do vol up/down to pick one, the load screen pops up, and after a minute it reboots just like before.
     
    #5 Eliminator, Mar 22, 2016
  6. pc747

    pc747 Administrator
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    I Found 2 videos that might help. One of them unfortunately is not in english





    ^ hopefully one of those help.
     
    #6 pc747, Mar 22, 2016
  7. Eliminator

    Eliminator New Member

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    I did it like in the top one, but when I hold the vol down, the droid never comes up, it just reboots again.
     
    #7 Eliminator, Mar 22, 2016
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