Blank Screen when using phone

I have the same problem. Techs at the store didn't know what to do either. It drives me nuts. I hate the phone because of this. I hope someone can help Please

 

I'm having the same problem...love the phone except for this.

 

I had the same problem the 1st day I had the MotoDroid. The proximity sensor was bad.

Good Luck

 

There is a free app in the market called "sensor test" that will give you a readout of the proximity sensor. Mine shows a 6 when nothing is in front and a 0 when I move my finger. The sensor is located in the upper left hand corner of your screen.

 

1st day with the Droid and I am having this issue.

 

Check-Out the Market Apps;
Sensor Test Free
by AtmoWorker

I used it to find out why my screen stayed blanked.

IIRC there were two values that matter for the proximity sensor
3 & 2. something
Mine was 3 all the time.

 

Since there are so many Android phones you need to look to see what people are running. Most of you had Droids except for one guy with an HTC. I thought those worked differently then Moto Droids as far as the proximity sensor goes.

 

I had the same problem with my first Droid. Dead Proximity Sensor. I installed the sensor test app and showed it to the "tech" at Verizon. No issues swapping it after that.

 

screen black out

I contacted Verizon about this they told me its past my worry free period by 3 days so pretty much too bad, I cant return it and they dont see a problem in manufacturing so they said nothing they can do. Thanks a lot for nothing. If anyone has any ideas let me know. I am stuck with this piece of junk for 2 years. I dont even use it due to my absolute disgust ,. texting and talking but thats about all .

 

Call *611 and ask to speak with a smartphone tech. My 1st droid was collecting dust underneath the glass, and it was ten days past my 30, and they offered to replace it at no cost. They shipped, i swapped, no problems. I've had bad luck with stores, but nothing but love from 611. Worth a shot, anyway. Sometimes it's also luck in terms of who you talk to. Good luck.

Sent from my Droid