battery discharging

98tj

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my battery suddenly started discharging and is now completely dead. any ideas?
 

94lt1

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Welcome aboard.. first thing is plug it I with the factory charger and cable...

When it will turn on, install an app like gsam battery monitor.. it has a feature called app sucker.. it will show you which app is sucking down the juice...

If that doesn't help.. you may consider clearing the cache on the phone.. and possibly a factory data reset..

If it continues, you may have a dead cell and need to call vzw for a replacement...
 
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98tj

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Thanks. I tried a different charger and that seems to do the trick so i assume the charger itself is bad. I will follow up on your other suggestions to se why it was draining so fast.
 

RazorbackFan

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Welcome aboard.. first thing is plug it I with the factory charger and cable...

When it will turn on, install an app like gsam battery monitor.. it has a feature called app sucker.. it will show you which app is sucking down the juice...

If that doesn't help.. you may consider clearing the cache on the phone.. and possibly a factory data reset..

If it continues, you may have a dead cell and need to call vzw for a replacement...

Can you help with clearing the cache? After installing the OTA JB update on my Razr Maxx HD Im getting more battery drain than normal (about 20% more per day). I've tried alot of suggestions from here and around the web and finally did a Factory Reset. Now, after reinstalling all my apps and getting the phone back to where I want it, there still seems to be battery drain. I tried clearing the cache last night to no avail. From a powered off position I held down the power button and the volume up and down keys. At the bootloader screen I chose recovery and pressed the up volume button. After that it goes to the screen with Android laying down with the red triangle. From there I pressed the volume up and down keys and nothing happens. I have to hold down the power button to get it to reboot. I tried this 15 times last night and never got the option to clear the cache. Any ideas? Am I doing this wrong now; it seemed to work last week before the Factory Reset. Thanks.
 
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