Amazon Banning Users

[me just sayin]

I guess Amazon is getting tired of having to deal with returns. They are starting to ban those who have too many returns. I guess you could always create another account but it can get messy if you are using amazon echo and other prime services.

I have mixed feelings about this. What about you?

last month, Amazon Prime members took to social media to share that their accounts had been closed without explanation, with some threatening a class-action lawsuit against the company.

Amazon banning shoppers who return items too often

 

[kmf1]

I read that, as well. I hope that the average customer won't be affected. Once in a while you have to return a purchase. Some must make a real habit of buying and returning.


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[xeene]

I'd like to know criteria for being flagged frequent returner because I do quite a few returns myself but also spend thousands each year on purchases.

Checked my purchase history this year and I have 72 purchases and 6 of them returned.

 

[kmf1]

Sounds reasonable to me.

I'd like to know criteria for being flagged frequent returner because I do quite a few returns myself but also spend thousands each year on purchases.

Checked my purchase history this year and I have 72 purchases and 6 of them returned.

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[me just sayin]

I have only returned one item since I started shopping on Amazon. It was back when

I'd like to know criteria for being flagged frequent returner because I do quite a few returns myself but also spend thousands each year on purchases.

Checked my purchase history this year and I have 72 purchases and 6 of them returned.

It would be nice if they would say but that is one of the biggest complaint, no criteria mentioned. It seems they do it out of the blue without noticed and from what I read, enforcement seems to be inconsistent.

 

[xeene]

Apparently the bans aren't permanent and there are ways around them Amazon banned this shopper. Then he outsmarted them
One of the ways to get unbanned is straight up emailing Jeff Bezos

 

[me just sayin]

some bans are not permanent. You can call and hopefully get it reinstated but even the guy in the article had to change residence and a few other things in order to have an account with them again. Not everyone can do what he did. IMO, he was abusing amazon's return policy.

I also don't agree with amazons banned policy. they should be required to give warnings before a permanent ban. They should not be allowed to banned an ip address because it can be shared with more than one family members or households in apartments. Finally it should only be a shopping banned. They should not banned cloud services via amazon echo, alarm services and more

 

[xeene]

"About a year later, he created another account using his real name but without the VPN. That worked, too. He's now a regular Amazon customer, without any cloak-and-dagger tricks."

So it looks like bans have a time limit.

 

[me just sayin]

"About a year later, he created another account using his real name but without the VPN. That worked, too. He's now a regular Amazon customer, without any cloak-and-dagger tricks."

So it looks like bans have a time limit.

yes he did but you left out the part where he moved so got a different ip address. it worked because more than one person can have the same name. and because of the different ip and physical address, amazon thinks its a different person. otherwise the article would have given the real name of the person.

 

[kodiak799]

lol....I don't use Amazon all that often, and have probably had 2-3 returns. My percentage returns is probably in the 1-2% range. But it's also kind of the model. Clothes and shoes for example - you have to assume a HIGH return percentage on those.

Thought I read where some stores/sellers (not Amazon) were even far stricter on returns. At the end of the day, people will just pay a premium for the convenience, right? If online returns vs. in store returns are 20% vs. 2%, then you just adjust the price?

Returns are a PITA for me. And I have to see, touch and try on clothes. There are a few things I know my size and the brand is consistent that I buy online.

 

[me just sayin]

amazon prime wardrobe is supposed to let you try clothes and return them as needed. I wonder how that feature is affected

 

[xeene]

Amazon return policy abusers sentenced to nearly six years in prison

Amazon return policy abusers sentenced to nearly six years in prison

 

[me just sayin]

Amazon return policy abusers sentenced to nearly six years in prison

Amazon return policy abusers sentenced to nearly six years in prison

They were doing a bit more than returning items. sentence should have been longer

 

[abbeyon]

Amazon return policy abusers sentenced to nearly six years in prison

Amazon return policy abusers sentenced to nearly six years in prison

How on Earth did they not spot this for so long?

 

[me just sayin]

How on Earth did they not spot this for so long?

they used different names, credit cards and addresses.