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Different operating systems, different chipsets, different drivers, all come into play. 9 devices may work fine but the 10th may not like that router config. The good news is that if you get the Android device working the other probably will still work just fine.
I would also think that how his phone's configuration is set up also comes into play here also.
Does he use auto configuration of manual entry of DNS, DHCP and default gateway?
What channel is the router configured to use by default, Ch. 6, or does it run in Ad-Hoc mode?
Band plans come into play here as well. Running mode A, B, G or N...As default, or auto-selected?