lykofos
Member
- Joined
- Sep 13, 2011
- Messages
- 161
- Reaction score
- 4
Hmm...I'll give it a go and call verizon customer service tomorrow and see what happens.
It is the only option...on paper. We called up verizon and got them to change it to unlimited.
Call them and tell them you were on unlimited with a feature phone and try to see if they will change it. I was in the same boat as you.
Sent from my DROID BIONIC using DroidForums
Congrats. See Verizon isn't all bad....well at least their customer service isn't. That's four people on the forums alone that I've seen get their data changed from tiered to unlimited!Heck ya!!! Thanks for the heads up! Just got off the phone with verizon, and I now have the $29.99 unlimited data plan! They said that since I've been a customer for awhile and did have unlimited data w/ my previous plan (even though it was a basic phone) that I could be grandfathered in.
Woohoo! No more worrying about wifi and data conservation. dancedroid:icon_ banana:
Congrats. See Verizon isn't all bad....well at least their customer service isn't. That's four people on the forums alone that I've seen get their data changed from tiered to unlimited!
Yeah, if you're nice to the reps and just tell them what's wrong up front, they're usually pretty good with working with you. They don't want to get yelled at by customers, they are just trying to earn their pay like everyone else.I can't thank you enough, you rock dude! I would have just mournfully accepted my 2GB tiered data plan if it wasn't for your post. Very glad I found this forum.
Noticed that customer service opens at 6am, so of course I called right away. The verizon rep I spoke w/ was very helpful. I explained the situation, she checked my account, and said everything is fixed now. Completely hassle free and easy. I didn't even have to argue my case, which I meticulously planned out before calling just in case. Verizon definitely does have top notch customer service.
Yeah, if you're nice to the reps and just tell them what's wrong up front, they're usually pretty good with working with you. They don't want to get yelled at by customers, they are just trying to earn their pay like everyone else.
I say try again. Just hope you get a different rep. 4 of us were succesful in calling and getting our data changed on the forums alone. Who knows how many other people have.I just tried calling Verizon and I thought I was getting somewhere when she put me on hold because she saw that my previous feature phone had unlimited. Then she told me it wasn't possible to switch to unlimited. She said she tried but no luck.
Any suggestions or am I stuck with 2GB?