random190user44
Member
How much do they pay their tech support? Because I'm far more knowledge than every single tech support person I've talked to.
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They don't.
Support techs are by outside contractor, and they don't pay well.
They don't.
Support techs are by outside contractor, and they don't pay well.
Hence the quality.
They don't.
Support techs are by outside contractor, and they don't pay well.
They don't.
Support techs are by outside contractor, and they don't pay well.
where did you get this information?
There are three call centers here in the Tampa Florida area and all three of them have tech support departments they all are direct verizon wireless employee's.
In one of my previous classes there was a tech department manager that told me he often refers people to the RS here because we give better support than they do.
sent from somewhere...
16.50 per hour? Ill take it...
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They don't.
Support techs are by outside contractor, and they don't pay well.
where did you get this information?
There are three call centers here in the Tampa Florida area and all three of them have tech support departments they all are direct verizon wireless employee's.
Thats level 2 techs. I have a friend that works in one of those. The techs that you get when you call are outsourced, thats been common knowledge for a while now.
I love the misinformation people post as fact when they really have no idea, and people read it as fact.where did you get this information?
There are three call centers here in the Tampa Florida area and all three of them have tech support departments they all are direct verizon wireless employee's.
Thats level 2 techs. I have a friend that works in one of those. The techs that you get when you call are outsourced, thats been common knowledge for a while now.
Correct. The ones in the corporate stores are usually Flextronics, not VZW employees.
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