Unable to answer my phone...

nitsuj

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When I have an incoming call, I get the normal "Incoming call from xxx-xxx-xxxx" screen, but the 2 sliders are missing. Yesterday, I got a call and the answer slider was missing and only the ignore slider appeared. Today, neither slider was there. This has just happened the last 2 days. I haven't installed any new programs, or even performed any updates. Any ideas?
 

hookbill

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When I have an incoming call, I get the normal "Incoming call from xxx-xxx-xxxx" screen, but the 2 sliders are missing. Yesterday, I got a call and the answer slider was missing and only the ignore slider appeared. Today, neither slider was there. This has just happened the last 2 days. I haven't installed any new programs, or even performed any updates. Any ideas?

First, try just resetting the device if you haven't already (on/off). If that doesn't help then I would try a factory reset from the privacy settings. I don't believe a battery pull is going to be helpful but feel free to try that too if you'd like.
 
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nitsuj

nitsuj

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Is a factory reset going to wipe the phone completely clean? All pictures and contacts lost etc?
 

crspang

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As long as you have your contacts synchronized with gmail you wont lose them. Your pics are stored on your SD card, so no you wont lose those either.
 

cpinto

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When I have an incoming call, I get the normal "Incoming call from xxx-xxx-xxxx" screen, but the 2 sliders are missing. Yesterday, I got a call and the answer slider was missing and only the ignore slider appeared. Today, neither slider was there. This has just happened the last 2 days. I haven't installed any new programs, or even performed any updates. Any ideas?

Do you have Auto Orientation enabled? I have heard that this confuses the sliders sometimes.

Hold off on the factory reset for the moment unless you have already done it.
 
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