So I was useing my razr yesterday (playing on facebook) and it reset it self. The only thing it would do is light up the status bar at the top. I tryed resetting it and it would do the same. Took it to verizon and the first the lady did was try and try to pull the back off to pull the batterie, I told her it dont pull out like other phones. She did not believe me so she had to call the manager over, wel he told her it dont pull. So she did what she had to, to get me a new phone. The new razr came in today and it does the same thing, so now im waitting for a 3rd on to come in. Has anyone had this problom befor? O and im not rooted. Thanks and sorry that was long.