I bought several new droid phones for our group. We are on an exchange server. We cannot turn off the pin requirement. We have enter a code or shape every time we use the machine. We've gone into settings to turn this feature off, but it is greyed out so cannot be selected. Our Verizon sales guy says it is our exchange server forcing the droid phones (my razr and two other bionics) to require this. Anyone out there with same issue?
Anyone know how to work around?
There is no workaround. If your Exchange server requires pins, encryption, etc... When you set up the email accounts you accept the Exchange server to become an Admin of that device. Once set, you can delete the email account, but you cannot modify any of those "Admin" settings until you do so.
What's more, if your device is now encrypted, any pics or videos you take with the phone, or any files that you download, can no longer be transferred with the USB cable, as those files are now encrypted and only viewable on the phone unless sent by email or something. Oh, and your video camera will be limited to 720p, not 1080p.
And last but not least, the Admin of the Exchange Server can lock down your phone and wipe the contents(internal and SD) from remote and there is nothing you can do about it. They own that phone if they want to. When you set up that email and accept them as an admin, you accept that they can do whatever they want with that phone. Only way to stop them is to delete the email account that gave them those rights.
Hopefully they are just requiring a PIN, and not actually encrypting the device, because even if you remove the account and encryption, any files created on the phone during the time that it was encrypted, stay encrypted.
I do *NOT* like this feature at all, but I am sure that IT folks love it, especially ones that are publically traded and subject SAS70 audits, and Sarbanes-Oxley legislation...
