jspencer67
Member
I was in a 3G/4G area and I had to reset connection no less than about 7 times an hour. I have the .893 radio installed.....so obviously not helping.
this is unacceptable to me and I called Verizon......told them that if the upcoming update does not cure the problem with the data drop out that I fully expect them to switch me to another phone. Also stated that about the 30-60 day thing and that if the update isn't out by the time the Prime comes out I will demand that I be switched. I signed a contract for a fully functioning phone and if they cant provide me with that then they should do whatever it takes to resolve the issue.
He stated that he believes that the update is supposed to be pushed early this month and hadn't heard about any delay on it. He admitted that the connection thing is a known issue with the Bionic
he seemed to agree with everything I said and said Verizon will do what it takes to satisfy their customers
take it for what it is worth
this is unacceptable to me and I called Verizon......told them that if the upcoming update does not cure the problem with the data drop out that I fully expect them to switch me to another phone. Also stated that about the 30-60 day thing and that if the update isn't out by the time the Prime comes out I will demand that I be switched. I signed a contract for a fully functioning phone and if they cant provide me with that then they should do whatever it takes to resolve the issue.
He stated that he believes that the update is supposed to be pushed early this month and hadn't heard about any delay on it. He admitted that the connection thing is a known issue with the Bionic
he seemed to agree with everything I said and said Verizon will do what it takes to satisfy their customers
take it for what it is worth