Rented ghost protocol watched half one night, went to view the rest the next night and wouldn't play, called google got a refund, they said the movie would be off my account in 10 min, went to rent it again and it still shows up as rented but won't play, I've talked to the twice, cleared cash and it's still there, and i don't have a option to rent because it shows as rented, what to do?,profile pic is a tattoo