cannas91 said:I did the data reset and cache reset and still gets stuck on the animation. Is there anything else to do?
Here's a recommendation. Download and install on your computer Matt's Razr Utility 1.8 or 1.81 or 1.82 (I recommend you go here to get 1.82 Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only - DroidRzr.com). You can find that utility in this forum next door in the Hacks sub-forum (version 1.8 I believe). Extract that utility to its own folder on your computer...you must extract the file, the utility will not run from within the .zip file. After you have the utility installed on your computer make sure your phone is set to usb debugging mode (menu>system setting>developer options). Power your phone off. Then power your phone on while holding down the volume up and volume down buttons. You will boot into a black screen with white lettering (you'll recognize the screen, you've been there before). Connect your phone to your computer with the factory supplied usb cable. Make sure you have the Motorola drivers installed on your computer (there is a folder in the utility with the drivers). On your phone select AP Fastboot, then in the utility select "restore phone to stock .211...option 1 if I remember correctly. Do not unplug the usb cable until the utility finishes. When competed your phone should reboot to stock .211.no. i dont remember what i used anymore. i dont know what to do anymore