Phone home and search button wont work, please help

jtinlai14

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ive tried rebooting, didnt work. but heres the problems, when i try hitting the home and search buttons near the edge of the phone, it vibrates and lights up, but it doesnt do anything. Also when i go to setting/security , i check the box that says require pattern. But when i sleep my phone and wake it up, there is no password to enter. Also i didnt press anything, but the phone kind of turned off (it went to the screen when there is a red ball and the orange lines light up going outwards) It happens when you turn on your phone too.
 

rightsidecross

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My phone's home button won't work either. I've turned haptic on and off. Nothing changes. It won't lock either. If I push the button to sleep the phone and push it again it turns on without needing to slide or unlock.
 
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jtinlai14

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i went to settings-privacy-factory data reset. This deletes everything except contacts, and pictures. also music. but apps and other memories will be deleted. Thats what i did, and now everything is back to normal.
 

bearfightsninja

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Don't do a faxtory data reset! Go to settings location and security- screen lock timer. Mess around with those settings also settings-display-screen time out. Then press the lock key. That worked for me. Let me know if any of this helos
 
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jtinlai14

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too late i did the reset long before you commented. it worked.
 
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