No Verizon Confirmation???

[wademvp91]

I ordered over the phone on the 11th of August, and I have never received a confirmations E-Mail from Verizon about it. However, I did add it to our bill, so they didnt charge a card or anything, could that be why? I have called them numerous times to check the status of the phone, and they have never mentioned anything about needing more information from me, so am I ok then? Im getting kinda worried because I haven't received any information from them about the shipping of the phone, and its been 11 days since I ordered...

 

[RnD_Solo]

same way here..thought not as long..they can tell you if the order is in the system, even if it hasnt shipped yet. 611 told me that it looked like mine was going to the store because it didnt ahve a tracking number, but the store sent it directly to my house, which obviously means the order hasnt been processed yet...oh well. keep waiting.

 

[hookbill]

800.922.0204. That's the number I would call.

Nobody has told me where it is.

 

[cromo8]

theyre so backed up on the phones that they cant even tell u hey were close to getting your phone

u will get an email when they send it out to u

 

[idiotekniQues]

eh. i just found a store that has them in stock instead. easy peasy.

 

[RnD_Solo]

eh. i just found a store that has them in stock instead. easy peasy.

where??? ill take 3

 

[wademvp91]

So basically I need to call CS because it sounds like there is something wrong with my order am I right about this?

 

[Sydman]

Might not be something wrong there have been plenty of people that never got a confirmation on order or shipping and they had to call to check order status. I had to call and get tracking numbers for my last two orders with Verizon, just call and ask them for an update.

 

[wademvp91]

Might not be something wrong there have been plenty of people that never got a confirmation on order or shipping and they had to call to check order status. I had to call and get tracking numbers for my last two orders with Verizon, just call and ask them for an update.

Thanks, thats what I was looking for

 

[Allnicksgone]

Nothing wrong with your order. Most people have been waiting 10-20 days. I just got my shipping confirmation today and I ordered the 9th.

 

[RnD_Solo]

by the time i get this phone, the next one will be out and im returning this fugger.

 

[wademvp91]

Well I called CS for the fun of it, and they apparently have a tracking order for me lol. It will be delivered by August 25th, exactly 2 weeks after I ordered it

 

[Phildo]

When I ordered mine over the phone (Aug 18), I never got any confirmation number or anything to check status online. I called 2 days after order (Aug 20), got the order number and location number. I have been checking every day (even while on phone with CS), and the site FINALLY accepts my info to check status, but there is no status yet...lol

I was told mine would ship no later than 8/31, I hope it does sooner than that...

I'm just waiting impatiently for my new phone

 

[gunr]

I "bought" mine from a Verizon store on Aug. 15th but had no email or tracking number.
I called CS today and they said it would be shipped 8/31/10.
I could have had one three days ago from Best Buy.
gunr

 

[RnD_Solo]

i tell you one thing, when i ordered it, the website said "SHIPPED BY 25 Aug"

if its not here by 27 Aug, were gonna have problems.

and yes i know it says like 7 sept or something now, but i dont care, i know what it said when i ordered it.