Hi all,
New to the site and hoping to find a solution to a problem I'm having.
First off, I'm not tech savvy at all, so I might be missing something very basic here.
I'm trying to connect my galaxy J7 to my PC to transfer mp3 files. My PC is not picking up my phone at all. I've tried switching cables. Suffice to say, it didn't work.
I searched the internet for a solution and many sites recommend enabling "Media device (MTP)" under settings/storage.
However when I go to settings/storage, there is no "USB Computer connection" display at all. No 3 dots in the top corner either. It merely displays "total space", "available space" etc... Nothing to indicate any external connections.
This could potentially just be a pit stop in a series of steps needed to solve my bigger problem (i.e. transferring music files from my pc to my phone) but as far as I understand, perhaps an important one to eliminate before proceeding to other potential problem areas.
I should mention that I recently removed a bunch of apps on my phone that I felt was using unnecessary memory space. I'm thinking its probably not inconceivable to consider that I might have deleted an important app or 2 that were enabling me to connect my phone to my PC??
Any insights or advice would be greatly appreciated
Thanks
New to the site and hoping to find a solution to a problem I'm having.
First off, I'm not tech savvy at all, so I might be missing something very basic here.
I'm trying to connect my galaxy J7 to my PC to transfer mp3 files. My PC is not picking up my phone at all. I've tried switching cables. Suffice to say, it didn't work.
I searched the internet for a solution and many sites recommend enabling "Media device (MTP)" under settings/storage.
However when I go to settings/storage, there is no "USB Computer connection" display at all. No 3 dots in the top corner either. It merely displays "total space", "available space" etc... Nothing to indicate any external connections.
This could potentially just be a pit stop in a series of steps needed to solve my bigger problem (i.e. transferring music files from my pc to my phone) but as far as I understand, perhaps an important one to eliminate before proceeding to other potential problem areas.
I should mention that I recently removed a bunch of apps on my phone that I felt was using unnecessary memory space. I'm thinking its probably not inconceivable to consider that I might have deleted an important app or 2 that were enabling me to connect my phone to my PC??
Any insights or advice would be greatly appreciated
Thanks
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