no service/ airplane mode

cveg11

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i just got the droid today and i cant use it.... i cant make any calls or txt because it says its in airplane mode..... i try to turn it of but it doesn't turn off..... any suggestions??????????????
 

AnneDroid

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You poor thing. Have you tried a battery pull for at least 30 seconds? That should do it. Go ahead and try it..........
 
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cveg11

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tried that just now.... still didnt work
 

AnneDroid

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So you just got it today, and it came like this - in airplane mode - or did you put it in airplane mode?
 
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cveg11

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Tried that it wont stay unchecked keeps turning back on
 

AnneDroid

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OK, then a factory reset is your best bet. Go to Menu > Settings > Privacy > Factory data reset. If that doesn't work, then take it back to Verizon.
 
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cveg11

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Thx for the help..... headed to vzw now
 
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