No one hears me when i talk to them!

[KLC0987]

When someone calls or when i call them i can hear them clear as day but they cannot hear me. Help?

 

[94lt1]

Try a reboot, if that doesn't help, try a factory reset. But first Make sure you don't have the phone muted first. If all of these fail.... call for a replacement.

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[FoxKat]

Try a reboot, if that doesn't help, try a factory reset. But first Make sure you don't have the phone muted first. If all of these fail.... call for a replacement.

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I would do the reboot first, then if that doesn't fix it, I'd boot to Safe mode (power off, then power on and when you see the red circle M Motorola logo, press and hold both volume buttons until the home screen appears) to see if there's a user app interfering. If that doesn't work, then I'd go the factory reset path.

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[94lt1]

I would do the reboot first, then if that doesn't fix it, I'd boot to Safe mode (power off, then power on and when you see the red circle M Motorola logo, press and hold both volume buttons until the home screen appears) to see if there's a user app interfering. If that doesn't work, then I'd go the factory reset path.

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^^^^better advice

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[94lt1]

So what happened?

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[mdtruman]

I had this problem twice so far this year and both times this worked - dial *228 and choose 1 to activate your phone.

 

[Krenzy]

When I first got my MAXX I had Verizon install invisible shield....same issue you're having where no one could hear me but I could hear them. I found out they forgot to remove the excess piece covering the microphone. Check that?

 

[FoxKat]

I had this problem twice so far this year and both times this worked - dial *228 and choose 1 to activate your phone.

This method of activation is no longer valid for the 4G phones.

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