no email push notification, or tone Droid X

mrmrmr

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I just setup a user's Droid X with our exchange account info. No problems configuring it except that:

By default the phone is set to automatically fetch, and not push. Is this normal?
Once I set it to push, the phone does not make any tone to alert the user a email was received. I configured the tone under options for that email account, but no tone is ever given.

Can someone please tell me what im doing wrong?
 

Mule65

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Software bug. Corp Sync email is pushed fine but notifications are scarce. Big thread on the Moto forum. There's a workaround using original Droid email app.
 

dakron

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Quick work around: put the Motorola "Messaging" widget on your home screen. It'll at least notify you of the last email you've received.
 
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