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No "Chipotle" ordering app

I decided I'd email them, too. The Chipotle nearest my work has a line any time I go over there. Lunch, 3PM, 6PM, even 8PM. Ordering online is a godsend!
 
Here's the reply I received:

"Thanks for taking the time to write to us. I'm sorry that we don't have an app that currently works for your Droid phone. We are hoping to develop a cross-platform solution that will work with multiple devices. Unfortunately, we don't have any specifics yet on when it will come out, but we are working on it. Stay tuned!Sincerely,

Bari"
 
Emailed. This "cross-platform" nonsense is bull. I'll let them know about Android marketshare if they send me the same song and dance. I mean, it's an app that can make them money given out to millions of users. What's the downside to making one?
 
10 pages on a Chipotle app??????????? I'm really tempted to read this thread for some reason.

OK, I just skimmed the thread. I like the guy who can't decide whether he should drive 500+ miles or 600+ miles to the nearest Chipotle. Which way has the prettier scenery?

One last thing, I go to Chipotle a few times/month. I always have them add peppers and onions to my burrito. Do you think that this is causing my bleeding?
 
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Update:

Their reply to my initial email:
"Thanks for writing to us. We are hoping to develop a cross-platform solution that will work with multiple devices. Unfortunately, we don't have any specifics yet on when it will come out, but we are working on it. Stay tuned!
Sincerely,

Bari

Bari Baskin | Marketing Consultant"

My reply:
"If that means an online, HTML5 type tool, consider me less than enthralled (no offense intended to your development team; it's just that I already have web access and it would be cool to see you guys in the Android Market). I would much rather see an Android app."

Their subsequent reply:
"While it’s easy to think of the Android and the iPhone as 100% comparable, alas they are not. Yes, both the iPhone and Android represent mobile OS (operating systems), but the iPhone is also a standardized mobile hardware platform as well (although the iPad has muddied just a tad). The Android is an OS with no standardized hardware platform. As a result, it would be completely different to develop a program for the Android compared to the iPhone, if we were to try and create a “native” Android app like we did with the iPhone. We would need to decide which handset to develop FOR. It would be costly and we could make the wrong call. More likely, our next step will be to develop an order flow that is compatible with many mobile browsers, meaning it would be OS independent for the most part. Please hang in there with us while we tackle this next project.

Thanks for your feedback.

Bari"

Tools. Here's my final reply:
"I am well aware of the hardware paradigm differences between iOS and Android. Other developers have had no problem either porting iOS apps or developing completely new apps for Android. There are resolution settings that ensure universality for Android apps (just as there is for iOS, even though the iphone4 is a higher native resolution than its predecessors). I also understand that you will be making the decision from your own interpretation of your best interests and business practices. However, to say that you cannot develop a native Android app due to differences in Android hardware is completely unfounded. All Android devices run on the same, base OS (as long as you make an app compatible with 1.6 or thereabouts). If you run at a compatible resolution, you will have no issue from the vagaries of hardware (the various processors and screen types, such as LCD vs OLED, have no bearing on how your app would run).

As a huge Android fan, a dedicated app would probably garner quite a few visits from me to Chipotle solely for the novelty/convenience factor of having a dedicated app. I'll still eat at your restaurant, to be sure (barbacoa burritos are awesome!), but an online, mobile friendly web page is really not a big deal and won't motivate me to think Chipotle when I'm out with friends and looking for a place to eat. I know that's not strictly rational, but being in marketing I'm sure you appreciate the value of emotive response from potential customers. In any case, keep up the great work with your restaurant. Love your food!"

Seems that the marketing team has fallen for Steve Jobs' "fragmentation" claim. Surprise surprise that a marketing team would be made up of iSheep.
 
Yeah, it seems like a lot more companies are doing apps for their business. There's local ones here in georgia, mexican burrito restaurants same as chipotle... doing apps. As well as bars... my fave one is buddha athens... my college buddies still go there all the time cuz now they get 50% off! whoohoo! but its only good if ur in georgia. hahaha.
just google, "buddha athens iphone app"
its a different concept then chipotles iphone or their sucky droid version. but i guess, hey, whatever makes businesses get their name out there.
 
lolz. Right...that's why it's free for iPhone. The app clearly states it's "unofficial" and isn't even from Chipotle. Nice try.

It orders chipotle from android devices... what else you you want?
is price the only issue here?

evidently chipotle is taking its time (for lets see... this thread was started in January of 2010, so at least 2.5 years) in creating an android app,
and one was created unofficially in someones spare time, which brings me to the conclusion that its NOT a high priority for chipotle at this point..
or they really just don't know how to make android apps.
 
its fair

When I realized it wasn't chipotle who made it, 2 bucks seems fair. At first I was confused and then I realized they must be routing the orders though chipotles iPhone interface.

I think I saw a thread once where someone asked about the iphone app mid '09 so its been 3 years at least. Chipotle just keeps saying they are trying to make a web based solution that will work with all plat forms. It took less then a year for them to make an iphone app why does it take like 5 years to get an android app?

has anyone tried the unofficial app yet? Does it work well?
 
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