Recently took a new job and I work remote. Let me try to give you all the info I can.
Laptop - Lenovo, Phone - Galaxy S6, Email - Outlook, I believe it is a POP account.
We are a small company and do not have in house IT. As currently set up I receive my email on both the laptop and the phone. The two devices are not synced as I have to delete off both.
I never deleted emails, unless they were junk, from my phone so I had some access to information. In the last couple weeks, emails are deleting from my phone automatically. I have the settings at retrieve 50 and emails are not staying on there more than a day.
I stopped at AT&T yesterday and they said it is controlled by settings in my Outlook account.
Our outsourced IT is less than helpful and my boss told me to get a new phone. Somehow I don't believe the phone is the culprit here.
Ideas or suggestions?
Laptop - Lenovo, Phone - Galaxy S6, Email - Outlook, I believe it is a POP account.
We are a small company and do not have in house IT. As currently set up I receive my email on both the laptop and the phone. The two devices are not synced as I have to delete off both.
I never deleted emails, unless they were junk, from my phone so I had some access to information. In the last couple weeks, emails are deleting from my phone automatically. I have the settings at retrieve 50 and emails are not staying on there more than a day.
I stopped at AT&T yesterday and they said it is controlled by settings in my Outlook account.
Our outsourced IT is less than helpful and my boss told me to get a new phone. Somehow I don't believe the phone is the culprit here.
Ideas or suggestions?