My S Pen just exploded!!!

[Kowolski]

Wow so happy, just got my new SPEN I ordered yesterday afternoon from Amazon!!!! And it works!
All that BS Samsung told me about pairing the Spen was a lie!

It works flawlessly! Thank you Amazon



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[Jonny Kansas]

I always love when you order something small from Amazon and you get a "huge" box compared to your item.

 

[Kowolski]

^^^
True, now I wonder why Best Buy doesn't sell these in their stores....

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[mountainbikermark]

^^^
True, now I wonder why Best Buy doesn't sell these in their stores....

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Samsung told them it had to be paired and their Samsung rep doesn't know how to pair them?

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[Kowolski]

^^^ it's obvious it didn't have to be paired, the pen just worked.

I wonder why Samsung told me that.
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[mountainbikermark]

^^^ it's obvious it didn't have to be paired, the pen just worked.

I wonder why Samsung told me that.
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"I don't know" is not an acceptable response by cs reps and the guy probably couldn't think up anything better on the fly.

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[dezymond]

I knew it, no way Samsung would sell it as a separate accessory if it had to be paired.

Glad you got a functioning S-pen back OP, and quickly.

 

[Kowolski]

^^^ Dezymond

The Samsung supervisor a woman from Denver told me on the phone that night that the Spen had to be paired with the EMEI number of the phone, I am typing this right now with my new pen! Ridiculous...I even asked her if I could get an SPEN from Amazon and she said it won't work!

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[dezymond]

^^^ Dezymond

The Samsung supervisor a woman from Denver told me on the phone that night that the Spen had to be paired with the EMEI number of the phone, I am typing this right now with my new pen! Ridiculous...

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Doesn't matter the title, they all have to follow a certain protocol when it comes to dealing with customers. The only advantage a supervisor has is to probably stray a bit away from the protocol and try to relieve whatever issue as quickly as possible. Obviously this supervisor was following protocol and just trying to get your device into Samsung.

Glad to hear it works. Hopefully others with s-pen issues see this thread or can come to the conclusion that the s-pen doesn't need to be synced or paired in anyway.

 

[JohnnytheK]

Well Samsung told me that the Spen needs to be paired with the EMEI number of the phone.

So I dunno

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Not true, I've had 2 styli commit suicide and I got new ones from Amazon. They range from $10-$20.

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[Kowolski]

Not true, I've had 2 styli commit suicide and I got new ones from Amazon. They range from $10-$20.

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Lol they lied to me

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[RyansGirl101302]

Two hours and my head would have exploded LoL. You have true patience. Glad you found a solution! Good to know an Amazon spen also works!

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[Kowolski]

Two hours and my head would have exploded LoL. You have true patience. Glad you found a solution! Good to know an Amazon spen also works!

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By the way. I received a new SPEN from Samsung a few days ago free of charge!

It was truly an ordeal, so I have now 2 new Spens.

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[RyansGirl101302]

Even better!

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