My Droid keeps saying "unknown" everytime a contact calls

[BettyWhiteRocks]

It's so annoying. I can't tell if this person is a stranger or someone who actually knows me. Could someone please tell me how to fix it? The numbers aren't blocked and it's doing this on my brother's Droid as well.

 

[MotoCache1]

In your contacts, do you have all 10 digits of the person's phone number, or just 7?

Sent from my Droid using Tapatalk

 

[BettyWhiteRocks]

I have all 10.

 

[aldaudio]

mine displays that for a few seconds, then it tells me who is calling.

 

[vatothe0]

Check your account online to make sure you still have the caller id feature.

Sent from my DROIDX using Tapatalk

 

[tryzub]

I'm having the same issue on my DX. Caller ID is enabled on my account. Maybe they screwed up the provisioning when I switched to the DX from the Droid? Anyone else seen this? I'll keep browsing forums as well.

 

[dolpns13]

I'm having the same issue on my DX. Caller ID is enabled on my account. Maybe they screwed up the provisioning when I switched to the DX from the Droid? Anyone else seen this? I'll keep browsing forums as well.

this happened to me once or twice a while ago. I took the battery out and restarted it and it hasnt happened since. I agree though, it ticked me off beyond belief

 

[kook]

It's so annoying. I can't tell if this person is a stranger or someone who actually knows me. Could someone please tell me how to fix it? The numbers aren't blocked and it's doing this on my brother's Droid as well.

It's because you have no friends....j/k.

Did you get it fixed?

 

[tryzub]

It's a provisioning issue. Although I had "Caller ID" as one of the services on my account, it wasn't "enabled" on my line. Contact Customer Service or Tech Support - either can help you.

 

[umopapisdn]

For Verizon, I've found that sometimes even though the website says Caller ID is active, there may still be an issue. If you turn OFF Caller ID via the website, wait a bit, run some test calls (maybe?), then turn Caller ID BACK ON via the website, it seems to repair things.

 

[BettyWhiteRocks]

For Verizon, I've found that sometimes even though the website says Caller ID is active, there may still be an issue. If you turn OFF Caller ID via the website, wait a bit, run some test calls (maybe?), then turn Caller ID BACK ON via the website, it seems to repair things.

This thread is over 3 years old...

 

[umopapisdn]

This thread is over 3 years old...

Yep, and I just had a problem potentially similar to this and thought I'd pass along my findings in case there is someone else suffering from a similar problem and are seeking a solution.