Mucked Up My Gmail Account

[Casimira]

I have a Samsung Stratosphere that I got in Nov of last year. A week or two ago I noticed I wasn't receiving any new emails in my inbox, even though the notification was turned on. I tried to re-sync but that didn't do anything. I also need to mention that more importantly, when someone replies to an email of mine, even though it will show up in the header, I can't pull it up.

What I did is from the Home Screen ->Settings->Manage Applications->All->Accounts and Sync, I cleared the cache and I also must have cleared data too (oops....)

Now when I go back into the the Account and Sync Settings, everything is grayed out and the numbers all read 0.00

How do I get my new mail to show up in my inbox and also how do I get the replies to show up? My main computer is not working now, so I am using my Stratosphere for all my communications.

I am having several other issues, as well, but this one is the most pressing.

As a caveat, I am not the brightest bulb in the bunch when it comes to all this technology, so please keep it simple for me. I am trying as hard as I can to follow these threads and learn things, but sometimes my eyes just wind up rolling into the back of my head.

Many thanks,
Cas

 

[Casimira]

For clarification, the new mails are showing up in All Mail, so I can see them, just not in my inbox. I have three accounts and this is affecting all three. When I get on a computer, everything is working fine and all is right with the world.

Thanks for your patience.

 

[dezymond]

Try clearing the cache of the app. Don't worry it won't delete any of your emails.

 

[Casimira]

Thanks for your response. I already did that. The place where it says "Clear cache" is grayed out so I can't clear it anymore and the number next to it is 0.00. Oy....

 

[dezymond]

Uninstall the app and reinstall?

 

[Casimira]

Yep. That was next on my list. I am on my email a lot. Should probabaly do it this evening. When I turn on my phone, I get the messagesorry! The application SyncMLSvc (process com.samsung.syncservice) has stopped unexpectedly. Please try again." Then below that it has a bar with the words "Force close" on it. So I hit that to continue on. Don't know if that has anything to do with things or not.

 

[Casimira]

When I took a look at the Gmail app, it just has an option for me to uninstall the updates, that I can still use the factory version. Yes, I think it would be best to uninstall and install anew. I thin I had already tried it before and that's what I ran up against. Onward.

 

[dezymond]

hmm that's odd.

If anything I would just reinstall the app, it would take no more than 2 minutes to get everything back up. If that fails I would log out of my gmail account on the device altogether and just log back in.

 

[Casimira]

So frustrating!!! I am able to manage my accounts from the website, where everything shows up fine. It won't let me reinstall the app, since I can't uninstall it in the first place. I will probably take it back to the store from where I got it and see what they can do. I will follow up and let you know what happens. Thanks again!!!