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Mounting Droid to PC via USB
- Thread starter bd1212
- Start date
Assuming you have pulled down the task bar and mounted your Droid after connecting the USB cable, the problem is likely that your pc is using the drive letter(s) that would normally be assigned to the Droid.
When I mount my Droid, it usually displays in Windows Explorer as "Removable Disk F:". If, for example, you have C: and D: hard drives, E: and F: CD and DVD writers, G:, H:, I:, and J: taken by the memory reader slots on your HP printer, then the Droid may not appear.
To remedy, in XP, Vista, or Windows 7, go into Computer Manager, Disk Management, and change some drive letters - for example, move your F: and G: drives to M: and N:. Then remount the Droid.
When I mount my Droid, it usually displays in Windows Explorer as "Removable Disk F:". If, for example, you have C: and D: hard drives, E: and F: CD and DVD writers, G:, H:, I:, and J: taken by the memory reader slots on your HP printer, then the Droid may not appear.
To remedy, in XP, Vista, or Windows 7, go into Computer Manager, Disk Management, and change some drive letters - for example, move your F: and G: drives to M: and N:. Then remount the Droid.
I have the same trouble. I plug in the cable to my phone then to the USB on the computer. You get that "usb device is now connected" sound you hear on the computer when you plug in any USB device so it does seem to recognize that I plugged something in. Then my phone beeps.
I pull down the USB notification and the drop down menu says "USB connected, select to copy files to and from your computer". I then click on that and get the "mount" or "don't mount" screen on my phone. I hit MOUNT, and see "turning off USB storage",then "preparing SD card", then "USB connected" on my phone.
That's it. Nothing else happens. I see nothing on my computer. I look in "my computer" and see my hard drive (under Drive C), my external HD (under Drive G) and my DVD drive (under Drive D). No other drives or devices are listed.
Any ideas?
I pull down the USB notification and the drop down menu says "USB connected, select to copy files to and from your computer". I then click on that and get the "mount" or "don't mount" screen on my phone. I hit MOUNT, and see "turning off USB storage",then "preparing SD card", then "USB connected" on my phone.
That's it. Nothing else happens. I see nothing on my computer. I look in "my computer" and see my hard drive (under Drive C), my external HD (under Drive G) and my DVD drive (under Drive D). No other drives or devices are listed.
Any ideas?
I don't know what operating system you are using, but I was experiencing the same problem on my Win 7 64-bit desktop. I would connect the Droid, hear the confirming connection sound from my pc, mount the Droid and it would not show up as a separate drive in "computer". I would then go to device manager and I would find that the Droid was installed under disk drives and was "working properly". So what to do?
Well, after playing around with device manager, I found that if you right click on the Droid (under disk drives) and select properties, then click on the "Policies" tab and change the choice from "quick removal" to "better performance", the Droid would then show up as a separate removable drive in "computer".
I have to do this every time I connect my Droid via USB but at least I can now transfer files from my pc to the Droid.
I have no problem with my laptop (also Win 7 64-bit) recognizing my Droid as a disk drive after mounting my Droid. Go figure.
Well, after playing around with device manager, I found that if you right click on the Droid (under disk drives) and select properties, then click on the "Policies" tab and change the choice from "quick removal" to "better performance", the Droid would then show up as a separate removable drive in "computer".
I have to do this every time I connect my Droid via USB but at least I can now transfer files from my pc to the Droid.
I have no problem with my laptop (also Win 7 64-bit) recognizing my Droid as a disk drive after mounting my Droid. Go figure.
I too am running Windows 7, 64 bit version.
I see it says Motorola A855 device under disk drives. I assume that's the one, right?
I tried your suggestion and didn't have any luck. Can you tell me exactly what sequence you used?
Do I change the setting in device manager before or after I connect the phone via USB? Do I mount first? Can you give me a step by step?
Thanks for your help!
Ed
I see it says Motorola A855 device under disk drives. I assume that's the one, right?
I tried your suggestion and didn't have any luck. Can you tell me exactly what sequence you used?
Do I change the setting in device manager before or after I connect the phone via USB? Do I mount first? Can you give me a step by step?
Thanks for your help!
Ed
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Thanks but no luck. Still nothing in Computer. When yours DOES show up, what letter does your computer designate to it (i.e. D drive, F drive etc)?
I also tried something different. I took out my SD card and used a card reader/flash drive and again, the computer sounds as though it recognizes that I plug in the SD card (I hear the USB sound) but again, nothing else. I cannot see the flash drive listed in Computer. I do see it in device manager however.
It's almost as though there is something wrong with my SD card.
In the 3rd post in this thread Deubster mentioned changing the designation of the drives. How exactly do you do that? He mentioned "Computer Manager" I'm not familiar with that. I tried device manager and can't do it there and I can't seem to do it with the Computer folder either.
I also tried something different. I took out my SD card and used a card reader/flash drive and again, the computer sounds as though it recognizes that I plug in the SD card (I hear the USB sound) but again, nothing else. I cannot see the flash drive listed in Computer. I do see it in device manager however.
It's almost as though there is something wrong with my SD card.
In the 3rd post in this thread Deubster mentioned changing the designation of the drives. How exactly do you do that? He mentioned "Computer Manager" I'm not familiar with that. I tried device manager and can't do it there and I can't seem to do it with the Computer folder either.
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Hooked up to my laptop (running Vista) and it works like a charm. Transferred everything on my phone to my laptop, then to a flash drive, then onto my PC.
Seems like a royal pain to do this every time though.
I just don't understand what is wrong with my PC that it will not recognize my phone.
Seems like a royal pain to do this every time though.
I just don't understand what is wrong with my PC that it will not recognize my phone.
I can't resist. My Mac running Snow Leopard 10.6.2 has no problems mounting my droid.:icon_ devil:
Guys I see this problem all the time. 2 most common answers I see are changing the drive letter, which to me seems incredible, and the other is that you need the right set of drivers in your PC to get it to work.
Take a look at the Moto page they have updated drivers.
DROID by Motorola Support - Motorola USA
Guys I see this problem all the time. 2 most common answers I see are changing the drive letter, which to me seems incredible, and the other is that you need the right set of drivers in your PC to get it to work.
Take a look at the Moto page they have updated drivers.
DROID by Motorola Support - Motorola USA
This is an open issue on Google Issue 4903 - android - Can't mount DROID to PC - Project Hosting on Google Code
I have had the same problem and now every time I mount it I use USBDeview to uninstall it first. It will work until I unplug it and then I have to uninstall it again next time. It's a pain but I've just gotten used to it.
I have had the same problem and now every time I mount it I use USBDeview to uninstall it first. It will work until I unplug it and then I have to uninstall it again next time. It's a pain but I've just gotten used to it.
Downloaded new drivers and now when I attach my phone, the "MotoConnect" icon comes up but it doesn't do anything. It just says "checking for application" then disappears. When I click on it, (the icon) it just says, "Status: Connected". Still nothing in Computer indicating any drive to use.
I then downloaded USBDeview. I attach the phone and then bring this up. I can see in USBDeview the A855 device and when I try to uninstall it, nothing happens. I click on it, it asks if I want to uninstall, I click yes, and nothing.
I then tried it BEFORE I attached the phone to the PC and it still lists the A855 device in USBDeview. I again tried to uninstall it and again, nothing happens.
What am I doing wrong? :icon_question:
When you open USBDeview you have to right click on it and select "run as administrator."
Ahhhhh. I see said the blind man. OK. That worked. Thanks.
I then proceeded to uninstall the A855 device, plugged in my phone and a window did indeed open and it said it was for an "I drive" (I had a thumb drive plugged in also and it was taking the H drive).
The window for the I drive was empty and then a smaller window popped up in front of that (and I cannot remember exactly what it said) but it gave me only one option and that was to hit X or cancel, and that closed that small window AND my big I Drive window.
Well, at least it seems I am in the ballpark now. I am going to mess around with this and see if I can get it to work.
Thanks everyone!
I then proceeded to uninstall the A855 device, plugged in my phone and a window did indeed open and it said it was for an "I drive" (I had a thumb drive plugged in also and it was taking the H drive).
The window for the I drive was empty and then a smaller window popped up in front of that (and I cannot remember exactly what it said) but it gave me only one option and that was to hit X or cancel, and that closed that small window AND my big I Drive window.
Well, at least it seems I am in the ballpark now. I am going to mess around with this and see if I can get it to work.
Thanks everyone!