Motorola Recalls AT&T Branded Nexus 6 Phones Due to Software Bug

wicked

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The Nexus 6 is having a rough start on AT&T. The carrier is shipping back its unsold inventory to Motorola in order to fix a major software bug, according to various reports.

The software issue leads to the screen turning black on some units and can also prevent the phone from connecting to the AT&T network. At this point, it is only the initial batch of Nexus 6 units sent to AT&T that has been recalled.

These technical issues may or may not have to do with AT&T's modifications to the phone, but it seems like an awfully big coincidence that other carriers, who haven't changed the Nexus 6, aren't experiencing the same issue.
 
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wicked

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Leaked memo reveals recall of AT&T branded Nexus 6 models:


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Jeffrey

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Must be a huge issue if an OTA update couldn't fix it.
 

bkdodger

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AT T returns Nexus 6 stock over software bug

UPDATE: Turns out we may have another idea what the “software” problem is. A user on Reddit posted the following images which, like AT&T said, wouldn’t allow his phone to boot properly. In fact, he was stuck in bootloader mode for a good while. Once he was able to get everything up and running, turns out his Nexus 6 was running some kind of Android 4.4.4 KitKat test build — not 5.0 Lollipop. L.O.L.


M8 tap'd
 

thunderbolt_nick

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AT T returns Nexus 6 stock over software bug

UPDATE: Turns out we may have another idea what the “software” problem is. A user on Reddit posted the following images which, like AT&T said, wouldn’t allow his phone to boot properly. In fact, he was stuck in bootloader mode for a good while. Once he was able to get everything up and running, turns out his Nexus 6 was running some kind of Android 4.4.4 KitKat test build — not 5.0 Lollipop. L.O.L.


M8 tap'd

Wooooooooooowwwwwww. Love that KK test build. I wonder how much these will go for on eBay....;):D
 

pc747

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AT T returns Nexus 6 stock over software bug

UPDATE: Turns out we may have another idea what the “software” problem is. A user on Reddit posted the following images which, like AT&T said, wouldn’t allow his phone to boot properly. In fact, he was stuck in bootloader mode for a good while. Once he was able to get everything up and running, turns out his Nexus 6 was running some kind of Android 4.4.4 KitKat test build — not 5.0 Lollipop. L.O.L.


M8 tap'd
I'm good then I had to flash the factory image after bricking it out of the box (user error). Next time I need to slow down on typing them fastboot commands.
 
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