Mail, Messaging and Text Won't Open

[brattenheimer]

This has been happening for the past couple of days - every time I try to open my Mail, Messaging or Text apps to check or compose, they start to open then crash almost instantly. Weirdly enough, I can access texts from people in my shortcuts, clearly that's not efficient.

Any recos? Thanks!

 

[leftspin]

Try going to Settings>Applications, finding each of the apps that's giving you trouble and clearing their data&cache and force closing them. The reopen them and see if they'll function normally

 

[brattenheimer]

Force Stop and Clearing....

...a good suggestion, but still not working.

So bizarre. Seems like it's just the Motorola messaging widgets/apps that are problematic. For example, my Gmail app works perfectly.

And for texts:
- If I go through my contacts book to text someone, that works most of the time
- That app goes along farther in the opening process to where I can actually see the list of text messages. If I'm fast enough and click-hold on one, that message will actually open and I can read/reply to it
- All of my incoming texts show up 4 to 9 times in a row

Bizarre things are afoot!

 

[leftspin]

Well, you probably won't want to, but I'd recommend trying a factory data reset at this point. This will erase all your apps/contacts/texts/settings so backup whatever you don't want to have to do a bunch of work to restore.

You can find the option for it in Settings>About Phone>Factory Reset or something like that.

 

[brattenheimer]

Well, you probably won't want to, but I'd recommend trying a factory data reset at this point. This will erase all your apps/contacts/texts/settings so backup whatever you don't want to have to do a bunch of work to restore.

You can find the option for it in Settings>About Phone>Factory Reset or something like that.

Thanks for the advice. I was hoping not to have to do this, but I backed everything up. Let's see if this will work! I'm hoping this will get me through a couple more weeks until I finally go out and buy a Galaxy S III.

 

[leftspin]

I don't see any reason why it shouldn't work since it's basically giving you a fresh start like it's a brand new phone