He said everytime he tries it tells him that he has to use wifi. We have the same phone and a lot of times when i have service,he has none. But even when he has service,he gets this message.
You'll have to forgive me but since I do not have the device I am going from memory here. But under settings there is (I believe) a data manager. Have him go into there and look around at what there is. I want to say there was something about the market but am not 100%.