lost memory

tha rockstar

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I tried downloading a song and its saying insufficient memory. Where did it go and how can I clean it up?
 

leeshor

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Under settings - storage how much does it say you have available?

Yoiu could try going to a few individual apps ion the app manager and clear the cache to see if that has any effect on it.
 
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tha rockstar

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For my internal storage/storage/sdcard0 at 3.61mb available, is there any way to expand this? Sdcard1 ext at 13.8 GB available. And application storage at 1.32gb available
 

leeshor

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There is no way to expand that. You would do well to find what data and media is on 0 and move it to the ext memory. 3.5MB is really not much to deal with.
 
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tha rockstar

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I noticed in it that for pics it was at 170mb. I took a bunch of pics of fireworks. I think that's a lot of my problem.
 

YellowJacket

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Rockstar...

Were you using google play music to download the song? If so, then it defaults to putting the music files on the internal storage (not the SD card storage). DO you have a lot of music on your device? If so, that is probably the problem. I moved my music to my SD card and all works well for me.

If you need to move some of the pictures off the memory card you can use the USB cable and connect the phone to your PC (if you have one) and then copy the pictures to the PC.

Hey, where are you in Tennessee?

David
 
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tha rockstar

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I use Gtunes to download my music. I live in east Tennessee about an hour east of Knoxville
 
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