Line on camera screen and in photos, Blue or Purple

[KaosMaster]

Unfortunately, I hate to tell you all this...but your gonna have to repair your devices! There are multiple ways of doing this...but please post carrier and model off phone and I will direct you further

 

[KaosMaster]

You just all need to flash your devices to stock, try Kies first!

 

[yesh]

Unfortunately, I hate to tell you all this...but your gonna have to repair your devices! There are multiple ways of doing this...but please post carrier and model off phone and I will direct you further

Thank you for the advice.

 

[yesh]

You just all need to flash your devices to stock, try Kies first!

Thank you!
Could you please detail what is " flash your devices to stock, try Kies first"?

 

[KaosMaster]

Thank you!
Could you please detail what is " flash your devices to stock, try Kies first"?

Of course!

First follow this tutorial to install kies and back up your data. As flashing the device will delete all your data.

HOW TO Backup Restore Repair your Samsung Device Android Forum at DroidForums.net

Then select tools from across the top. And select update and reinitialize

 

[Henessy Dwayne]

Ever since my phone updated I have had a small blue line on the camera screen and a single pixel that is also blue. This line does show up on my pictures. If I zoom about two levels in it disappears. I have tried turning on and off guidelines and restarting the phone. Any ideas?

 

[Henessy Dwayne]

S4 Active. I too have that line but only on the 4:3 picture settings. 16:9 is ok. Cleared cached, used different camera apps, still there.

It sounds hardware related. If so, what is the best way to fix this? Ship it away to get it fixed? I don't want to get a new phone.

I have the same problem ti my phone is samsung galaxy a3 every time i use the front cam there is straight line